“Microwave interior light goes on for 1 second when hitting start then turns off and never starts cooking or rotating. Bought it brand new and followed stat up instructions many times.”
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Hello Barb! We’re sorry to hear that your microwave isn’t working as expected. Please note that all new products purchased from authorized retailers are covered by a manufacturer’s warranty. If your microwave is displaying an error code, we recommend unplugging it for 10 minutes and then plugging it back in to reset it. If the issue continues, professional assistance from one of our authorized service centers would be the best next step. We truly appreciate your patience and understanding! - S
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