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If the unit is not able to play any DVD including the ones that the unit was able to play previously, then its possible that the unit would need to be looked at by a service center if the firmware update did not resolve the issue. https://eng-ca.faq.panasonic.com/app/answers/detail/a_id/21037/kw/Troubleshooting/p/7/c/71829
Sorry, there was a problem. Please try again later.I'd say possibly. I've played many BDs, both 3D and 2D, with no issues. Have you tried rebooting? Or, if that doesn't work, try a reset to factory settings
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