A:Answer Hello! You can find various categories of open-box products with different conditions, such as Open-Box Excellent and Open-Box Satisfactory, on the Best Buy website. For more detailed information and any specific questions you may have, we recommend visiting the provided page on their website: https://www.bestbuy.com/site/panasonic-4k-ultra-hd-dolby-atmos-audio-dvd-cd-3d-blu-ray-player-dp-ub150-k-black/6409661.p?skuId=6409661 . If you require further clarification or have additional inquiries, it's best to directly contact Best Buy's customer support. They will be able to assist you in addressing any questions or concerns you might have about their open-box products. -M
