Questions & Answers

Q: QuestionHow heavy is the camera. how many pounds? What is the approximate ETA when I pre- order today?

Asked 9 months ago by Leilani.

• A:Answer Hello and thank you for your interest in our camera! The mass (weight) of the camera is approx. 322 g (0.71 lb) with card and battery. If excluding card and battery, it is approx. 280 g (0.62 lb). We encourage you to contact the retailer directly for information about the approximate ETA if you pre-order today as they are best equipped to assist you. -C

  Answered 9 months ago by Panasonic Team

  
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Q: QuestionWhat is the flash like? Why are there some complaints about the flash?

Asked 1 month ago by John.

• A:Answer Hi John! The built-in flash is designed primarily for general photography and close-to-medium range shooting. Some users may find its range or positioning less suited for low-light scenes that require more powerful external lighting, which could explain the mixed feedback. For most everyday situations, though, it provides reliable and natural illumination. - S

  Answered 1 month ago by Panasonic Team

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Q: QuestionDoes this camera require a memory card? And if so what is the best recommended memory card for it?

Asked 1 month ago by 12150510.

• A:Answer Hi there! Yes, this camera requires a memory card. We recommend using an SD, SDHC, or SDXC memory card with a maximum capacity of 512 GB. - S

  Answered 1 month ago by Panasonic Team

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Q: QuestionIs the camera weather sealed?

Asked 2 months ago by 4moimage.

This question was asked about the related product: Panasonic - LUMIX ZS99 Point and Shoot Camera, Compact Camera for Travel with 30x Zoom with 24-720mm Zoom Lens, and 4K Video/Photo - Black

• A:Answer Hi there! The DC-ZS99 camera is not weather sealed. We hope this helps! - F

  Answered 2 months ago by Panasonic Team

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Q: QuestionWhat sd works with this camera

Asked 4 months ago by Anonymous.

• A:Answer Hello there! The camera is compatible with SD memory cards, SDHC memory cards and SDXC memory cards up to 512 GBs. We hope this helps! - S

  Answered 4 months ago by Panasonic Team

  
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Q: QuestionWhat is in the box?

Asked 5 months ago by Anonymous.

• A:Answer Hello! The standard accessories that are included in the box are a battery pack, and ASC adaptor, a USB cable and a hand strap. Hope this helps! - S

  Answered 5 months ago by Panasonic Team

  
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Q: QuestionAre the images 350dpi? I am looking to enlarge images to 30" x 40" and was told by the lab that the images need to be 350dpi.

Asked 6 months ago by CalSurfer.

• A:Answer Hello there! The camera features a 20 mega-pixel sensor. If you are shooting in a 4x3 aspect ratio, the numbers of pixels will be 5148 x 3888. By dividing these two numbers by 350 DPI, you'll get a 14 x 11 print size. However, this doesn't mean you can't print larger. For high-quality prints, 300 DPI is typically recommended, which would result in a 17 x 13 print. Another option is to enlarge the image using software like Photoshop or Topaz, which can help you achieve larger prints that still look great. We hope this information will be of help to you! - F

  Answered 6 months ago by Panasonic Team

  
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Q: QuestionHow can I purchase the ZS99 for in-store pickup?

Asked 7 months ago by Tom.

• A:Answer Hi Tom! We encourage you to check directly with the retailer for more information regarding in-store pickup purchases, as they would be able to better assist you. - S

  Answered 7 months ago by Panasonic Team

  
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Q: QuestionCould I send pictures directly to another camera, either with direct Wi-Fi or Bluetooth ( without Panasonic the app or a router).

Asked 8 months ago by Buyer.

• A:Answer Hello! You cannot transfer photos directly to another camera from the Lumix ZS99, via Bluetooth or Wi-Fi. - S

  Answered 8 months ago by Panasonic Team

  
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Q: QuestionIs this camera compatible remote control devices like the Feiyutech scorp mini 2?

Asked 8 months ago by Azboyz.

• A:Answer Hello, and thank you for reaching out to us. Please note that we do not have information regarding compatibility with other manufacturers. We recommend contacting them directly for further details about the compatibility of our cameras with their devices. -C

  Answered 8 months ago by Panasonic Team

  
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Q: QuestionThis shows as unavailable but it's a new product when will it be available?

Asked 9 months ago by Ellie.

• A:Answer Hello, Ellie! Thank you for your interest in our products. We encourage you to check directly with the retailer on product availability and stocks, as they would be able to better assist you. -C

  Answered 9 months ago by Panasonic Team

  
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Q: QuestionWhen will this product ship?

Asked 9 months ago by Anonymous.

• A:Answer Hello! To address shipping-related inquiries, we recommend getting in touch directly with the vendor or seller responsible for handling the shipment. They will be better equipped to assist you with any shipping questions you may have in regards to the shipping date or shipping process. - S

  Answered 9 months ago by Panasonic Team

  
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Q: QuestionWhataccessoriesgowiththis

Asked 9 months ago by accessories.

• A:Answer Hello! The standard accessories for the ZS99 camera include the battery pack, the AC adaptor, an USB connection cable and a hand strap, these are included with the camera. As an optional accessory you can also use a tripod grip, DMW-SHGR2 and a High Speed HDMI micro cable and an SD memory card. Hope this helps! - S

  Answered 9 months ago by Panasonic Team

  
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Q: QuestionDoes it come with a case

Asked 9 months ago by Anonymous.

• A:Answer Hello, and thank you for your question! No, the camera does not come with a case. -C

  Answered 9 months ago by Panasonic Team

  
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Q: QuestionDoes this camera take in camera panoramic pictures?

Asked 8 months ago by Joe.

• A:Answer Hi Joe! Thank you for your question. The 24-720mm zoom lens shoots landscapes and panoramas with clarity from far away, offering detailed, blur-free 4K photo and video. We hope this information is useful! -C

  Answered 8 months ago by Panasonic Team

  
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