“I purchased this computer last week and was told that it was touch screen; however, I found that the touch screen feature was not available. So, I am a little confused. Am I supposed to turn on this feature manually and if so how?”
Answer This Question
1-3 of 3 Answers
Well not that i know of. My HP was touch screen as soon as I turned it on. I really dont use it cause i dont want fingerprints on the screen. But I did test it and it did work i also tried tablet mode.
Sorry, there was a problem. Please try again later.If it is not working and you are within Best Buy's 14 day return policy, I would take it back and get another one. My mother bought this computer last weekend and when we turned it on, the touchscreen worked.
Sorry, there was a problem. Please try again later.I can't imagine why your screen doesn't work in touch mode. Did you check settings?
Sorry, there was a problem. Please try again later.