Questions & Answers
Your price for this item is $79.99
- Answer Hey RF71, we're sorry to hear your mic broke, if you got this headset just a couple of days ago please contact your local Best Buy store so they can assist you, if you got this within the past 2 years please reach out to us through our website, submit a ticket and we'll be glad to help you!
QuestionDoes it work with iPad too I’m looking for wireless that works with iPad and Xbox one any such thing ?
- Answer Hi Kris, Our apologies, this headset will only function on Xbox One consoles and Windows 10 PCs. If you have any other questions about this or other PDP products, please do not hesitate to email us at: firstname.lastname@example.org
- Answer Hi John, If the USB transmitter has suddenly stopped working, Please do not hesitate to contact us at email@example.com. We can start a warranty replacement process right away. Alternatively, we have replacement USB transmitters available on our website which cane be found here: https://www.pdp.com/en/shop/spare-part/lvl50-wireless-usb-transmitter-xbox
QuestionThis headset was a gift to me but the instructions got lost. I can’t figure out how to turn the mic monitoring up. I’ve tried almost every setting possible I even updated the controller but other users still cannot hear me. What do I do?
- Answer Hi Breezo, Please email our customer service team at firstname.lastname@example.org. They will be happy to assist you with this issue.