Questions & Answers

Q: QuestionWhat is the lifespan of these LED bulbs?

• A:Answer These LED bulbs have a maximum lifespan of 25,000 hours.

Q: QuestionWhat is the maximum number of lights that can be controlled with the Hue Bridge?

• A:Answer The Hue Bridge allows you to control up to 50 lights and accessories.

Q: QuestionCan I control these lights with my voice?

• A:Answer Yes, you can control the lights with your voice using Alexa or Google Assistant.

Q: QuestionDoes this smart LED starter kit meet energy efficiency standards?

• A:Answer Yes, this starter kit is ENERGY STAR certified.

Q: QuestionHow many bulbs are included in this starter kit?

• A:Answer This starter kit includes two 75W A19 Hue smart bulbs and one Hue Bridge.

Q: QuestionWe need outdoor bulbs

Asked 2 years ago by Greg.

• A:Answer Will definitely recommend. I bought a set for my outdoor lights and they work fantastic and have good enough brightness. Also the brightness can be adjusted so if it’s an area that needs or doesn’t need too much light, you can adjust it to your preference

  Answered 1 year ago by NoraVerified Purchase

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Q: QuestionCan someone clarify which connection protocol there lights use? I am looking for lights using Zigbee 3.0, but there are no specifications on the details. Thank you.

Asked 3 months ago by Blasito.

• A:Answer They are using Zigbee 3.0

  Answered 1 month ago by Answered by Philips

  
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Q: QuestionDo the bulbs come in the color called daylight

Asked 4 months ago by Kim.

• A:Answer Yes you can select the daylight colour using the Hue APP.

  Answered 3 months ago by Answered by Philips

  
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Q: QuestionDo you need to turn your bluetooth on your smart device to use the features via SmartThings?

Asked 8 months ago by Melly.

Q: QuestionCan Hue dimmable LED lightbulbs be used in an enclosed ceiling mounted light fixture? Base position is up.

Asked 9 months ago by SpuddeeLink.

Q: QuestionIs this the 1st Gen Bridge or the 2nd Gen Bridge?

Asked 2 years ago by Neallab.

• A:Answer This is the latest version of the Hue Bridge

  Answered 2 years ago by Answered by Philips

  
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Q: QuestionWill the hue bridge also work with Phillips colored wifi lights?

Asked 2 years ago by banananinja.

• A:Answer Yes you can add colored bulbs to this same bridge

  Answered 2 years ago by BostonBruVerified Purchase

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Q: QuestionAre these bulbs Matter compliant out of the box? If not, will they get a firmware update to support Matter?

Asked 3 years ago by John.

• A:Answer Yes, the bridge is matter compliant out of the box (light bulbs connect to bridge)

  Answered 2 years ago by BostonBruVerified Purchase

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