Questions & Answers

Q: QuestionHow do I unlock the full set of smart light features?

• A:Answer To unlock the full set of features, you need to add a Hue bridge (sold separately) to your smart lights.

Q: QuestionDoes this lightstrip work with Google Assistant?

• A:Answer Yes, this lightstrip is compatible with Google Assistant.

Q: QuestionWhat is the maximum length that the lightstrip can be extended to?

• A:Answer You can extend the ambiance gradient lightstrip up to 33 feet for larger surfaces.

Q: QuestionIs the Philips Hue ambiance gradient lightstrip flexible?

• A:Answer Yes, the lightstrip is completely flexible, allowing you to shape and bend it to fit your space.

Q: QuestionWhat is the length of these products the website doesn't mention lengths on any of phillips hue strip lighting products.

Asked 4 years ago by Brandon.

• A:Answer 80 inches

  Answered 4 years ago by LuvMyFridge

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Q: QuestionCan this be used behind the TV the same as the hue play gradient lightstrip? I'm struggling to tell what the difference is between this and hue play gradient light strip

Asked 4 years ago by Vinnie.

• A:Answer Yes and no. The strip can be use in a single orientation such as along the top or bottom, but you can not wrap 3 sides of the TV like with the play strip.

  Answered 4 years ago by Harvey

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Q: QuestionThese are addressable LED's? Also I see they are extendable, but I don't see where there is an extension cable or add on strips. Could I get assistance with this?

Asked 3 years ago by Anonymous.

• A:Answer There is a 3 foot extension LED strip that you can purchase that connects directly to the end of the original strip. Once connected the extension is pretty seamless. You can assign a different color to 3 sections of the LED strip.

  Answered 3 years ago by GetmykVerified Purchase

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Q: QuestionWhy do the specs say 80 feet?

Asked 6 months ago by Tc.

• A:Answer That is an error. The box states that it’s only 80 inches

  Answered 3 months ago by MonfernoVerified Purchase

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Q: QuestionHow come there isn't any info about the voltage or the lumens in the specifications?

Asked 8 months ago by Idk.

Q: QuestionHi, Can someone please post a pic of the power brick for this gradient lightstrip, need to make sure it's 100-240V compatible or just 120V? Thanks in advance

Asked 1 year ago by Steve.

Q: QuestionIs this led light compatible with the hue hdmi sync box and the hue bridge so I can syncronize it with the image of my Tv?

Asked 1 year ago by Emilio98.

• A:Answer Yes. It is compatible with both the Hue Bridge and HDMI Sync Box

  Answered 3 months ago by MonfernoVerified Purchase

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Q: QuestionWhat is the difference between the $179 ambience kit and the $99 kit other than price?

Asked 1 year ago by Fasteddy54.

• A:Answer 2 pack

  Answered 1 year ago by Anonymous

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Q: QuestionI have 3 - 32 inch floating shelves that I would like to use the Hue Ambiance Gradient Light Strip. Do I need to purchase three (3) 80 inch light strips and then cut to 32"? Or can I purchase the Extension kit. The shelves are in different locations.

Asked 2 years ago by Ted.

Q: QuestionIs this battery powered? Most LED strip lights I see need to be plugged in to an outlet. My husband and I are looking for battery-powered as where we need these - there is no outlet nearby.

Asked 2 years ago by Anonymous.

• A:Answer Not battery powered

  Answered 2 years ago by Sdvolks

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Q: QuestionQuestion about length - product description states 80 FEET. Is it "80 FEET" or 80 INCHES?

Asked 2 years ago by Tom.

• A:Answer Inches

  Answered 2 years ago by Sdvolks

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Q: QuestionHow do these stick, hang or adhere to surfaces? I am having a hard time finding details or mention of installation.

Asked 2 years ago by natsews.

• A:Answer Adhesive pre installed in the back side, covered until your ready to stick it to a clean smooth surface

  Answered 2 years ago by Sdvolks

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Q: QuestionCan this Hue strip bend a little sideways in order to take a 90-degree corner with the LED's facing upward? I'm including a picture to show what I mean. I want to run them around a corner window frame with the strip facing upwards towards the ceiling.

Asked 2 years ago by Dave.

• A:Answer These Lights are a bit thicker than the OG hue strips since they have more LEDs, I wouldn't suggest it as it could damage them and you can't cut them and use adapters for corners.

  Answered 2 years ago by Caleb

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Q: QuestionWhy it's say 33 ft. Extended

Asked 3 years ago by S.

• A:Answer This base lightstrip is 80 inches and you can extend it by adding more strips. The extensions are all 40 inches. There's an example in the product images and it's easy it is to add more strips. The maximum length this product can be is 33 feet. If you try to add more the strip wont work.

  Answered 3 years ago by RayGVerified Purchase

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Q: QuestionWill these work with the Philips Hue Sync Box? Or just Dynamic scenes?

Asked 3 years ago by TravelKing.

• A:Answer Yes, they work with the light strip.

  Answered 3 years ago by wm8589Verified Purchase

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