Questions & Answers

Q: QuestionDoes this lightstrip require additional equipment to function?

• A:Answer Yes, this lightstrip requires a Hue Bridge and Hue Play HDMI Sync Box, which are not included.

Q: QuestionCan this lightstrip be used outdoors?

• A:Answer No, this lightstrip is designed for indoor use only.

Q: QuestionDoes this lightstrip have pre-programmed modes?

• A:Answer Yes, this lightstrip has pre programmed modes.

Q: QuestionWhat is the light output of this lightstrip?

• A:Answer The light output of this lightstrip is 1650 lumens.

Q: QuestionIs this lightstrip compatible with an app?

• A:Answer Yes, this lightstrip is compatible with an app.

Q: QuestionIs the lighting customizable on this lightstrip?

• A:Answer Yes, the lighting is customizable on this lightstrip.

Q: QuestionWhat kind of lighting technology does this lightstrip use?

• A:Answer This lightstrip uses LED bulb technology.

Q: QuestionDoes this lightstrip require additional equipment to function?

• A:Answer Yes, this lightstrip requires a Hue Bridge and Hue Play HDMI Sync Box, which are not included.

Q: QuestionWhat type of lighting does this lightstrip use?

• A:Answer This lightstrip uses LED lighting.

Q: QuestionWhat is the length of this Philips lightstrip?

• A:Answer The length of the Philips lightstrip is 5.6 feet.

Q: QuestionIs the lighting customizable on this lightstrip?

• A:Answer Yes, the lighting is customizable on this lightstrip.

Q: QuestionDoes this lightstrip work with Hue?

• A:Answer Yes, this lightstrip works with Hue.

Q: QuestionWhat is the light output of this gradient lightstrip?

• A:Answer The light output of this gradient lightstrip is 1650 lumens.

Q: QuestionAny features outside of the gradient that makes this worth 3 times the cost of the Lightstrip+ $70? I’m thinking it may just be better to buy three of those and do whatever I wish around the TV.

Asked 5 years ago by Fhue.

• A:Answer I know one of the features if the 7 color zones. depending on what is showing on the TV, the strip can show 7 different colors at once to match whats is on the screen. This light strip is more for people who have the Philip Hue sync box already.

  Answered 5 years ago by Andykapped

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Q: QuestionCan you use the light strip when you’re not watching tv through the hue app?

Asked 5 years ago by Anonymous.

• A:Answer You can, but it will only appear in app as ONE solid color/light. Philips has stated they are looking into future app and firmware updates that will allow us to control the different color zones of the strip independently.

  Answered 5 years ago by LanceChristophr

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Q: QuestionCan this be used just out of the box, like without the sync box? And it will just connect and show the colors as on the TV? These are so confusing!

Asked 5 years ago by Anonymous.

• A:Answer It will work as a standard lightstrip when connected to only a hue bridge. But if you want the gradation effect synced with your tv you need the sync hue play box which is another 230.00 dollars. You can also use the hue sync pc app if you are using it around a computer monitor. I mean it’s incredible when you have both... but is a 500 dollar investment.

  Answered 5 years ago by ChazVerified Purchase

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Q: QuestionWill this work without the HDMI box just using the Sync app on PC and Hue Bridge?

Asked 5 years ago by Paul.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer This will work without the sync box. All you have to do is download the Philips Hue Sync app to your computer. If you have a PC connected to your TV, and you are streaming your videos through the PC, the box is totally unnecessary.

  Answered 5 years ago by Tony

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Q: QuestionAnyone actually tried to install the 75" strip on 65" TV? My concern is that, 75” strip overhang the two sides of 65" tv, which will cause color not match or line up. I want 75" coz I may upgrade my TV in near future. Thank you in advance.

Asked 5 years ago by oldcotton.

This question was asked about the related product: Philips - Hue 75" Play Gradient Lightstrip - White and Color Ambiance

• A:Answer Unfortunately that’s exactly what will happen. People have tried to get the next size up (usually to make up for the fact that it doesn’t cover the bottom side) and the colors end up being ever so slightly but sufficiently noticeably misaligned. I suggest wait until you’ve commit to upgrading your tv, otherwise go ahead and get a 65 for now if you think you can sell it when you do decide to upgrade. Hope this helps!

  Answered 5 years ago by TortillaJoe

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Q: QuestionWould the 65 work on a 55? I'm potentially upgrading my TV at some point but not sure when yet.

Asked 5 years ago by Scotsman.

• A:Answer I believe it would. I have a 65 in tv and the 65 gradient strip. There is room around the TV for a larger strip. I would think the 55 tv would be ok with the 65 gradient strip.

  Answered 5 years ago by PilsVerified Purchase

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