Questions & Answers

Q: QuestionWill this work with a flush mounted TV like the Samsung Frame TV?

Asked 5 years ago by QWOP.

• A:Answer You need a 1 inch off the wall for it to work.

  Answered 4 years ago by ChrisVerified Purchase

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Q: QuestionWhat is the exact length of the strip? (I am really wanting to try this on a 50".)

Asked 5 years ago by Jimmy.

• A:Answer Height 0.63 inch Length 85.2 inch Width 0.67 inch These specs I got from Philips directly. I hope this helps.

  Answered 5 years ago by TravisTragedy

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Q: Questionwill this work with a 48 inch tv?

Asked 1 year ago by shopper.

• A:Answer Yes absolutely

  Answered 9 months ago by DavidEstebandc

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Q: QuestionIs it waterproof? I need it for my outdoor tv.

Asked 2 years ago by Cp.

Q: QuestionWould the 55” strip work on a 43” tv? Not sure how much wasted light strip there would be

Asked 2 years ago by DRell.

• A:Answer It technically can work but would have a lot of exposed light

  Answered 1 year ago by Joseph

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Q: QuestionWould the 55" Philips hue play grandient lightstrip work on a 43" inch tv? if so can anyone post a picture of what it looks like. I have a 80" light strip on my 43" inch tv and it's starting to fall off so thinking of upgrading.

Asked 3 years ago by Unknown.

• A:Answer I think it would. I have a 55 in tv and the 65 in one leaves about 1.5 in on each side. And I don’t have my lights all the way to the edge

  Answered 3 years ago by RobertVerified Purchase

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Q: QuestionThere is a loose connection between the controller and the micro usb slot, any recommendations on how to improve the connection as the light keeps flickering

Asked 3 years ago by Purv.

• A:Answer Works well, especially if you add 2 hue plays on the bottom to help even out how the lighting disperses.

  Answered 3 years ago by Grant

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Q: QuestionWill this work with a Samsung 55inch curved screen??

Asked 3 years ago by Brian.

• A:Answer Yes

  Answered 3 years ago by Scooter

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Q: QuestionAre these weatherproof/waterproof? Would they be safe to use in or around a pool?

Asked 3 years ago by Waterproof.

• A:Answer This lights are not meant for exterior, they sell another set of light that are meant for exteriors

  Answered 3 years ago by Luivandyk

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Q: QuestionDoes this connect with the movie your watching

Asked 3 years ago by Anonymous.

• A:Answer It will synch with the movie you are watching if you have a Hue Sync Box and are running your movie via device/streaming through the Sync Box. It will not connect without that box or if viewing or streaming thru your tv/smartTV.

  Answered 3 years ago by PurplePeiVerified Purchase

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Q: QuestionHow does the HDMI sync box function if I am running sound through the HDMI(arc) connection to WISA wireless speakers?

Asked 4 years ago by JimK.

• A:Answer It is unfortunate that you have to have your devices feeding into the sync box and the sync box feeds the Hue and your TV input. Otherwise it should function as normal

  Answered 4 years ago by TheMinnesotan

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Q: QuestionWhen was the last time these were in stock? Really hard to find, kinda sucks..

Asked 4 years ago by Rich.

Q: QuestionAny idea when these will be back in stock?

Asked 4 years ago by USER.

Q: QuestionTo get the lights to change with what's on the TV screen what other products do I need? I know I need the sync box but do I also need the bridge?

Asked 4 years ago by Al18519.

• A:Answer Yes. It works without it in terms of back lighting your tv, but in order to have it sync to the tv you need the hue bridge and the hue sync box.

  Answered 4 years ago by LordOwingsVerified Purchase

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Q: QuestionI use wall mount. Does it block the strip?

Asked 4 years ago by james.

• A:Answer nope not at all but if u have the tv more away from the wall u get more spread of the light :)

  Answered 4 years ago by 2goodVerified Purchase

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Q: QuestionDumb question..Will these work with a 65 tv as well? 65 inches ones are sold out

Asked 4 years ago by Anonymous.

• A:Answer The lights strip will work with any size TV, it’s fitting the strip that would could potentially be a problem. The TV being larger, though, would just mean you place the light further away from the TV’s edge. Might not have quite the same effect, but would certainly work.

  Answered 4 years ago by TheSuperManChildVerified Purchase

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Q: QuestionCan this work with a 45inch Tv?

Asked 5 years ago by krissssy.

• A:Answer It can, but it’s made specifically for a 55” tv. When using the sync box, the entertainment area is matched up with the strip which is matched up with the size of the tv. So it may be off a little if you are getting it for the sync box. Otherwise it won’t matter and it will fit on a 45” tv. You may have to finagle it as it is the precise size of the sides and top of a 55” tv.

  Answered 4 years ago by LordOwingsVerified Purchase

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Q: QuestionCan you cut it to make it for on a 32 inch TV?

Asked 5 years ago by James.

• A:Answer Unfortunately, these lights cannot be cut.

  Answered 5 years ago by TravisTragedy

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Q: QuestionWill this work with a 50 inch TV?

Asked 5 years ago by cjmcc324.

• A:Answer Yes it will.

  Answered 4 years ago by ChrisVerified Purchase

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