“I purchased Hue Sync Box - This is connected to the AV receive (marantz) and optoma projector. When i play 4K HDR content (Via the sony 4K blu-ray player) - The video signal drops off frequenctly.Regular HD content (non-4K) works fine. Is there an issue?”

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• Make sure that the unit is up to date. Mine plays all formats perfectly. HDR10+, Dolby Vision, HD. I’m using a Xbox One X and an Apple TV 4K.

  Answered by BRUA 5 years ago

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• Yes the issue is with the box not your equipment. Phillips knows it and won’t fix it

  Answered by Pookie 5 years ago

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