A:AnswerYou need the Hue sync to connect your lights to your tv. You can use a computer and the download from the hue website, but this is a more difficult process requiring your computer to be connected to you tv. In short get a hue sync, but be prepared for issues.
A:AnswerIf geek squad installed I would call them and have it fixed. If they took them off and put them back on again, they will need new 3M adhesive strips.
