Questions & Answers

1-10 of 17 Questions
  • Question
    Will it record both sides of a conversation? When the call is answered automatically starts to record and stops when I hang up?   (1 Answer)

    By Eddie December 30, 2016.

    Answers
    • Best 
      Answer

      You have to manually push the buttons to start to record. Sound quality is not very sensitive so best if talking close to the speakers with limited background noise

      By RYVA January 1, 2017.

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      • My Best Buy® Member
  • Question
    Best Buy description says it "has a MicroSD card slot to expand your storage options" yet the Specifications drop down says: "Memory Card Slot -- No." What is the true situation? I would like to archive notes somewhere other than on a computer.   (1 Answer)

    By Dynamicbrakeman January 3, 2017.

    Answers
    • Best 
      Answer

      no it does not. i wish it did.

      By murphy January 3, 2017.

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      • My Best Buy® Member
  • Question
    where can I get a user gu[de?   (1 Answer)

    By Anonymous August 19, 2017.

    Answers
    • Answer

      https://www.dictation.philips.com/us/products/audio-recorders/voicetracer-audio-recorder-dvt1300/

      By ElVee August 27, 2017.

    • Question
      will the recorder I bought record upstairs neighbor noises such as pets running back and forth on ceiling?.   (1 Answer)

      By pebb August 17, 2017.

      Answers
      • Answer

        The duel microphones are pretty sensitive. IMO I would say yes, but I have no idea of your situation's decibel level. The ceiling/floor running would be in a lower frequency range. These lower sounds easily penetrate floors and ceilings. Example: you only hear the bass from enclosed boombox car stereos. The higher freqs can't penetrate much of the car. So, I think the unit may do the job especially if you put it close to the ceiling.

        By MichiganMark August 18, 2017.

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        • My Best Buy® Member
    • Question
      Is this recorder compatible with Windows 10?   (1 Answer)

      By pimi August 11, 2017.

      Answers
      • Answer

        Yes, this is compatible with Windows 10.

        By CommunityAnswer August 11, 2017.

      • Question
        I just bought the Voice Tracer 1300 model and the instructions on how to use it do not make sense to me. Please direct me to a more explicit guide on using it.   (0 Answers)

        By Grannynam July 2, 2017.

      • Question
        I need to record rehearsals of a small group (12 people) of singers. What external microphone is compatible with the dvt1300? Recordings with the internal microphone are very distorted and unpleasant, especially in the higher voice range. Thank you.   (0 Answers)

        By motet March 26, 2017.

      • Question
        Can you use an external speaker with this unit?   (1 Answer)

        By Confused March 25, 2017.

        Answers
        • Answer

          This does not connect to an external speaker. You can connect it to a PC or MAC that has speakers.

          By CommunityAnswer March 25, 2017.

        • Question
          I need a written manual for this product   (1 Answer)

          By mar February 27, 2017.

          Answers
        • Question
          Is it illegal in some states to record a phone conversation without informing the other party?   (1 Answer)

          By Margaret January 3, 2017.

          Answers
          • Answer

            It is considered an invasion of privacy, hence why a lot of phone calls will mention that your call maybe recorded. Anything recorded in an illegal matter can't be held in a court of law. Keep in mind, I don't really know law, I just watch TV drama. At the end of the day, it's still bad to invade someone's privacy like that.

            By Ashwin January 6, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member

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