“Purchased the TV last week. Plugged in Direct tv receiver and get no sound from the speakers. Turned them on/off and even reset tv. Still NO sound from speakers. Any ideas or just return/exchange?? TY!”
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I'm very sorry that this happened to you. Fortunately, it didn't happen to me. I have installed a soundbar and everything works well
Sorry, there was a problem. Please try again later.I'm sorry to hear you're having trouble with your new TV. Please ensure that the TV's audio output is set correctly. Go to the settings menu, navigate to audio settings, and make sure the output is set to TV speakers. If the issue persist it is best to consider return/exchange or if you 'd like we can also set up a technician visit to properly diagnose the audio issue.
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