Questions & Answers

Q: QuestionWhat streaming services are available on this TV?

• A:Answer This TV comes with Xumo TV which includes apps like Netflix, YouTube, Disney+, Amazon Prime Video, Peacock, Max and hundreds more.

Q: QuestionCan I connect this TV to my home network with an ethernet cable?

• A:Answer Yes, this TV has an ethernet port for network connectivity.

Q: QuestionWhat is the resolution of this Pioneer TV?

• A:Answer This Pioneer TV has a 4K Ultra HD resolution (2160p).

Q: QuestionDoes this TV come with a voice remote?

• A:Answer Yes, a voice remote is included with this TV.

Q: QuestionDoes this TV include Dolby Vision?

• A:Answer Yes, this TV supports Dolby Vision HDR format.

Q: QuestionWhst is Xumo t Android capabilities?

Asked 2 years ago by Anonymous.

• A:Answer I am a long term streamer and professional IT guy. There are two parts to this question. Xumo is new and and is being marketed by some certain cable companies as the hail mary to TV everthing -- it is not so much though., its good, but has some growth to go thru yet. At this point, its an average TV streamer and platform. There is a Xumo TV (kind of like Fire TV or Google TV OS that makes the TV run) and Xumo play (kind of like Pluto TV or Youtube that let you watch TV and internet content). This TV uses both to bring your a interface AND your streamer. In my opion, the Xumo os on this TV is ok and works fine. You will not have any problems with that, but I do like Google TV over Xumo for it overal additional cababilities and depth. The TV itself is great for a $200 TV. Buy it for the TV and not the interface. If your dont like the streamer portion of it, you can always buy a google TV streamer device or Roku from the big W (you know who for $20 more) and attach it to a HDMi input. The TV itself seams great, your splitting hairs at this price point. I doubt that you would see that much diffenerce in this one versus a $250 or $300 55 inch TV. It loks great and has decent options. I'm not into specs and gamut ratings and all that, to me, the picture looks great. after a couple days use, I have no reason to think it wont be arround for another 3 or 5 years. Do it ....

  Answered 2 years ago by BobhifiVerified Purchase

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Q: QuestionDoes this TV have an anti-glare type screen?

Asked 2 years ago by DP.

• A:Answer I do not see anywhere it talks about the screen having anti-glare most TV come with it. I can tell you I have mine in a bright Kitchen and it's not a problem with glare, I have lights over top of it and still not a big deal so my guess it has some anti glare. Off axis viewing is pretty good. Hope this helps you. Added pics to show day light glare with TV off and lighting glare and with TV on.

  Answered 2 years ago by JamesPVerified Purchase

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Q: QuestionWill this tv hook up to Dish satellite

Asked 2 years ago by Charlie.

• A:Answer Hi there, Yes, you can hook up a Smart Xumo TV with Dish satellite. Rudson S.| Pioneer Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by PioneerCustomerSupport

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Q: QuestionDo this tv have an web browser I can access on it

Asked 2 years ago by Debbie.

• A:Answer No and it’s the most suck thing about the zumo tv I’ve discovered. BUT!… if you already have a fire stick then you can just get on the Silk browser on fire stick. That’s what I do

  Answered 1 year ago by Anonymous

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Q: QuestionIs there a way to set this TV up so that when powering on, it only selects the HDMI input and does not display all of the streaming options? Asking for my 87 year old father who does not have the internet and gets confused on how to select the input.

Asked 1 year ago by AB.

• A:Answer To set up the Pioneer 55" Class LED 4K UHD Smart Xumo TV so that it automatically selects the HDMI input upon powering on, you can follow these steps: Access Settings > Select Inputs > Set Default Input: Find the setting that allows you to choose a default input source. Select the HDMI input you want to use as the default. >Disable Streaming Options > Save Settings. This setup should help your father easily access the TV without navigating through multiple options. If you need more detailed instructions or run into any issues, feel free to ask! - -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionDoes it have ATSC 3 tuner

Asked 2 years ago by myrtlejack.

• A:Answer No .. it does not. BUT .. I would add that the tuner on this TV has above average sensetivty. It gave me a couple stations where the previous Samsung TV gave me a "no signal" screen, dont excpect miricles but the TV receiver is above averagee.

  Answered 2 years ago by BobhifiVerified Purchase

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Q: QuestionWhat is the warranty on this tv

Asked 1 year ago by Jeff.

• A:Answer The Pioneer 55" Class LED 4K UHD Smart Xumo TV comes with a 1-year manufacturer's warranty for both labor and parts. If you have any other questions about this TV or need further assistance, feel free to ask! Patricia | Pioneer Support

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionCan u use Roku for this tv

Asked 1 year ago by Tk.

• A:Answer Yes, you can use a Roku device with the Pioneer 55" Class LED 4K UHD Smart Xumo TV. While the TV itself runs on the Xumo platform and does not support the Roku app directly, you can connect a Roku streaming device to one of the HDMI ports on the TV. This will allow you to access all the Roku features and apps. Patricia | Pioneer Support

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionUsing the WIFi it shuts down all the time while streaming. It is not my wifi. Xumo didnt help so I signed up for cable and this television doesn't support cable hookup. It is past the return time. Any help to fix the streaming issues or hook up cable.

Asked 1 year ago by Disappointed.

• A:Answer Get a Roku and connect through HDMI to solve this problem. Treat the tv as a monitor only to end your frustration!

  Answered 1 year ago by JMD158Verified Purchase

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Q: QuestionHow is the sound

Asked 1 year ago by RGP.

• A:Answer Sound is great without a sound bar.

  Answered 1 year ago by WmitchVerified Purchase

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Q: QuestionIs the stand included?

Asked 2 years ago by KATEEw.

• A:Answer It does come with feet

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHi , kindly confirm if this product can work with 220V supply.

Asked 2 years ago by Sajith.

• A:Answer Hi Sajith, Yes it will. Renee, Pioneer Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by PioneerCustomerSupport

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Q: QuestionIs it Samsung/Android Phone compatible? Can't remember the brand of an old TV but I had my Google account set up to it and could cast directly to the TV even outside of apps like youtube without any extra plug ins.

Asked 2 years ago by Anonymous.

• A:Answer yes apps work great

  Answered 2 years ago by SandraG

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Q: QuestionDoes this TV support Apple TV+?

Asked 2 years ago by SLC422.

• A:Answer Yes it does and also comes with 3 free months even if you are subscribed to Apple TV already

  Answered 2 years ago by Anonymous

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