Questions & Answers

Q: QuestionNeed exact tv width to see if it fits in my wall unit

Asked 10 months ago by Anonymous.

• A:Answer The Pioneer 55" Class LED 4K UHD Smart Xumo TV has a width of 48.9 inches without the stand. This should help you determine if it fits in your wall unit. If you need any more measurements or have other questions, feel free to ask!

  Answered 10 months ago by PioneerCustomerSupport

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Q: QuestionDoes it have High Dynamic Range?

Asked 1 year ago by Broly.

• A:Answer Yes, the Pioneer 55" Class LED 4K UHD Smart Xumo TV does support High Dynamic Range (HDR). It is compatible with HDR formats such as Dolby Vision, HDR10, and Hybrid Log-Gamma (HLG). If you have any other questions or need further assistance, feel free to ask!

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionI don't have ibternet servuce. Will this tv work with satelitte only, Dish?

Asked 1 year ago by Anonymous.

• A:Answer Hello! Yes, the Pioneer - 55" Class LED 4K UHD Smart Xumo TV (PN55-751-24U) will work with a satellite service like Dish even if you don’t have internet service. You can connect your Dish satellite receiver to the TV using an HDMI cable. This setup will allow you to watch all your satellite channels without needing an internet connection. If you have any other questions or need further assistance, feel free to ask! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionCan Hulu be downloaded on it??

Asked 1 year ago by Anonymous.

• A:Answer Yes hulu is an app easily added to the TV

  Answered 1 year ago by JerryWVerified Purchase

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Q: QuestionCan this TV be wall mounted?

Asked 1 year ago by Shadow.

• A:Answer Hi Shadow! Yes, the Pioneer 55" Class LED 4K UHD Smart Xumo TV can be wall mounted. It is compatible with VESA wall mounts, allowing you to easily mount it on the wall for a sleek and space-saving setup. JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionCan I get local channels it will be hooked up to dish network.

Asked 1 year ago by Anonymous.

• A:Answer Hi Pioneer Customer! Thank you for inquiring about our Pioneer - 55" Class LED 4K UHD Smart Xumo TV. Yes, you can watch local channels on this TV. It has Coaxial, RCA and HDMI ports that you can use to connect any antenna or cable box. If you have any further questions, feel free to reach out. Have a nice day! - James | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionIs there a physical power button and volume buttons on this TV? Or can that only be controlled with the remote?

Asked 1 year ago by CharleyM.

• A:Answer Yes, on the bottom left corner at the bottom

  Answered 1 year ago by DanishaCVerified Purchase

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Q: QuestionIs it compatible with the fire Stick

Asked 1 year ago by Kris.

• A:Answer Yes.... and if you power your fire stick with usb, there is a usb port to use with it .

  Answered 1 year ago by BobhifiVerified Purchase

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Q: QuestionDoes this tv have Blue tooth technology for headphones?

Asked 5 days ago by Chief.

• A:Answer yes but its like watching an old Japanese movie with the delayed sound to mouth movements

  Answered 3 days ago by TBellVerified Purchase

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Q: QuestionIs it compatible with fire tv stick

Asked 1 week ago by Johnny77.

• A:Answer Hi Johnny77, yes, the Pioneer 55" Class LED 4K UHD Smart Xumo TV is compatible with the Amazon Fire TV Stick. It has multiple HDMI ports, allowing you to easily connect and use the Fire TV Stick. While the TV includes built-in streaming apps via the Xumo platform, the Fire TV Stick can offer additional apps and a more personalized interface. Just plug it into an HDMI port and switch the input to start streaming. Patricia | Pioneer Support

  Answered 1 week ago by PioneerCustomerSupport

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Q: QuestionDoes this TV support WPA3?

Asked 1 week ago by Gl00my.

Q: QuestionDoes it have a spectrum app already installed Thanks

Asked 2 weeks ago by Spectrum.

• A:Answer No. But super easy to do.

  Answered 1 week ago by AmandaCVerified Purchase

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Q: QuestionMy screen resolution is blurry, where and how can I fix it. To put it into 4k resolution?

Asked 2 months ago by Anonymous.

• A:Answer Hi there, thank you for your review. We're sorry to hear you're experiencing issues with your TV's resolution. For assistance with picture settings and troubleshooting, please call our support hotline at 800-421-1404. - Shiela | Pioneer Support

  Answered 2 months ago by PioneerCustomerSupport

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Q: QuestionI'm thrilled to buy this Pioneer Xumo TV. Worked great for about 5 days only. All of a sudden, the WiFi signal on this TV goes, but not on any other gadget in the house. TV states my pwifi password is wrong. Nothing wrong with the password!

Asked 2 months ago by PASSWORD.

• A:Answer mine does that too but it reconnects after a short period.

  Answered 3 days ago by TBellVerified Purchase

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Q: QuestionDoes the tv have eARC or just regular ARC input?

Asked 2 months ago by Keith.

• A:Answer Hi Keith! The Pioneer 55" Class LED 4K UHD Smart Xumo TV (Model PN55-751-24U) supports eARC (Enhanced Audio Return Channel) as well as regular ARC. Specifically, it features an HDMI IN 2 port labeled as eARC/ARC, which allows you to connect compatible soundbars or AV receivers for high-quality audio passthroug. Jeth| Pioneer Support.

  Answered 2 months ago by PioneerCustomerSupport

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Q: QuestionDoes this TV have a built-in subwoofer?

Asked 3 months ago by Bustahoopa.

• A:Answer The Pioneer 55" Class LED 4K UHD Smart Xumo TV does not have a built-in subwoofer. It features downward-firing built-in speakers, but there’s no mention of a dedicated subwoofer component. The audio system supports Dolby Audio, which enhances sound quality, but for deeper bass, an external sound system would be recommended. — Shiela | Pioneer Support

  Answered 3 months ago by PioneerCustomerSupport

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Q: QuestionDoes this come with built-in Chromecast?

Asked 3 months ago by Beaker.

• A:Answer No built-in Chromecast instead Xumo apps!

  Answered 2 months ago by TonyWVerified Purchase

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Q: QuestionWhy do I have to reconnect to the WIFI every time I turn the tv off then back on again. This is very frustrating. I really hate this tv. Should have returned it but thought it was my Wifi but no other tv does this

Asked 3 months ago by Vickie.

• A:Answer That issue maybe with your wifi connection or a possible setting function of both. Great price TV with no Wi-Fi issues!

  Answered 2 months ago by TonyWVerified Purchase

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Q: QuestionXumo tv has removed access to an application that I had previously been using. If I had known they would limit access to applications without any warnings, I would not have purchased this TV. Is there anything I can do to access a blocked app?

Asked 3 months ago by Rigged.

• A:Answer The get around for that issue is adding a flash drive memory or a Fire TV stick simple to do.

  Answered 2 months ago by TonyWVerified Purchase

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