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Hi Vickie, thank you for sharing your experience—we’re really sorry to hear about the Wi-Fi issue. That definitely sounds frustrating, especially when other devices stay connected without a problem. This could be related to a network setting or a firmware issue on the TV. We recommend checking for software updates and ensuring the TV is set to a 2.4GHz or 5GHz band that your router supports. If the problem continues, our support team would be happy to help troubleshoot further. — Shiela | Pioneer Support
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