Questions & Answers

Q: QuestionCan I connect my phone to this receiver to use Android Auto?

• A:Answer Yes, you can connect a compatible Android smartphone to use Android Auto on this receiver.

Q: QuestionWhat is the screen size of this digital media receiver?

• A:Answer The screen size of this digital media receiver is 6.8 inches.

Q: QuestionHow many station presets does the car stereo have?

• A:Answer This car stereo allows you to set up to 24 station presets.

Q: QuestionDoes this Pioneer receiver have HD Radio?

• A:Answer Yes, this Pioneer receiver has a built-in HD Radio tuner for clear digital quality.

Q: QuestionDoes this receiver work with a backup camera?

• A:Answer Yes, you can install a rear-view camera to use with the receiver's built-in parking guides.

Q: QuestionI have a 2014 Jeep Compass. Can this be installed and work in my car?

Asked 11 months ago by PhillyinSC.

• A:Answer Most vehicles will require a dash adapter and/or a wiring harness adapter kit. Please work with Best Buy’s Geek Squad. They will verify the fit and assist you with any additional accessories you may need.

  Answered 11 months ago by Pioneer Electronics Team

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Q: QuestionDoes the unit itself have a port for the wired connection, or does your car have to have the port connection to plug in for Appleplay?

Asked 11 months ago by Anonymous.

• A:Answer Yes, it comes with a wired connection. You would use the provided USB extension cable.

  Answered 11 months ago by Pioneer Electronics Team

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Q: QuestionDoes this have climate control? My car touch screen does not work and the ac is stuck on a certain mode and I'm not able to change it. I'm looking to get a new touch screen radio that will help me to change the setting that my AC is on.

Asked 1 year ago by Michaela.

• A:Answer You would need the iDatalink Maestro adapter, to retain factory controls. Go to https://www.idatalinkmaestro.com/en and enter your vehicle information. They will confirm what features you can retain.

  Answered 1 year ago by Pioneer Electronics Team

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Q: Questionhow do I set time and date?

Asked 6 days ago by pat.

• A:Answer The date and time is set by the GPS signal. Make sure the antenna is connected and has clear access to the sky. If needed, please contact our Product Support at 1-800-421-1404, select option 1. They will provide troubleshooting assistance.

  Answered 6 days ago by Pioneer Electronics Team

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Q: QuestionCan this units brightness be controlled by the vehicle dimmer or in the radio only, and are the display colors changeable?

Asked 2 weeks ago by Cableguy4285.

• A:Answer Yes, you can change the color of the display. The unit has a connection to the headlights. It will dim at night, when you turn on the headlights. It is not a variable dimmer, that will go up and down with your dash light dimming.

  Answered 1 week ago by Pioneer Electronics Team

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Q: QuestionIf install this on a 2000 Chevy Silverado extended cab do I need to change the dash to a aftermarket double din dash

Asked 2 weeks ago by Nick.

• A:Answer The DMH-2000NEX does require a double-din installation. Most vehicles will require a dash adapter and/or a wiring harness adapter kit. Please work with Best Buy’s Geek Squad. They will verify the fit and assist you with any additional accessories you may need.

  Answered 2 weeks ago by Pioneer Electronics Team

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Q: QuestionDoes this come with the cables tha would plug directly into the cables that go into a normal radio, or would you have to cut and rewire those? I have a 2004 Toyota RAV4

Asked 4 months ago by Kev.

• A:Answer It would not be able to plug directly into the factory harness. Most vehicles will require a dash adapter and/or a wiring harness adapter kit. Please work with Best Buy’s Geek Squad. They will verify the fit and assist you with any additional accessories you may need.

  Answered 4 months ago by Pioneer Electronics Team

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Q: QuestionIs the screen height/tilt adjustable like some other single din media receivers?

Asked 5 months ago by Toffee.

• A:Answer The DMH-2000NEX screen is fixed, it cannot be adjusted.

  Answered 5 months ago by Pioneer Electronics Team

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Q: QuestionDoes it have navigation

Asked 6 months ago by Bud.

• A:Answer The DMH-2000NEX does not have navigation built in. For navigation, you would need to plug your smartphone to the USB port. You would then be able to do Android Auto or Apple CarPlay, bringing the maps from your phone to the radio screen.

  Answered 6 months ago by Pioneer Electronics Team

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Q: QuestionCan you turn on the rear view camera without putting the car in reverse?

Asked 6 months ago by Manny.

• A:Answer The DMH-2000NEX has a "camera view" option. You can select this while driving forward, to see the image from the reverse camera. You would need to wire your camera to an ignition power source. This will provide power to the camera anytime the vehicle is running. Normally, the camera is powered by the reverse lights. So it would only have power while the vehicle is in reverse.

  Answered 6 months ago by Pioneer Electronics Team

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Q: QuestionHello, We have a 2010 GLK 350 with factory onboard rear camera and steering controls. Does this unit support the integration with steering controls and the existing factory camera? or would we have to procure a new after market camera? Thank you

Asked 7 months ago by Camerasupport.

• A:Answer Most vehicles will require a dash adapter and/or a wiring harness adapter kit. Please work with Best Buy’s Geek Squad. They will verify the fit and assist you with any additional accessories you may need.

  Answered 6 months ago by Pioneer Electronics Team

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Q: QuestionCAN YOU INSTALL A FRONT CAMERA TO THIS STEREO

Asked 7 months ago by Sebring.

• A:Answer The DMH-2000NEX does not offer a front camera input. You might consider the DMH-1500NEX or the DMH-W4660NEX.

  Answered 7 months ago by Pioneer Electronics Team

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Q: QuestionWill this work in a 2007 harley davidson ultra glide motorcycle

Asked 7 months ago by Anonymous.

• A:Answer Most vehicles will require a dash adapter and/or a wiring harness adapter kit. Please work with Best Buy’s Geek Squad. They will verify the fit and assist you with any additional accessories you may need.

  Answered 7 months ago by Pioneer Electronics Team

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Q: Questionwhat does it mean by wired?

Asked 7 months ago by Brandon.

• A:Answer To use Apple CarPlay or Android Auto, you will need to connect your smartphone to the radio using a USB cable.

  Answered 7 months ago by Pioneer Electronics Team

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