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Questions & Answers

Page Showing 1-5 of 5 questions
  • QuestionAre these as good as more expensive modelso?

    Asked by Miff.

    • Answer Depends on your needs. For sound quality, they are the equivalent of anything from Bose, Beats, or Sony. For comfort, they are almost at the level of the Bose. For noise cancellation, it's probably not as good as the better Sonys and Bose products. But everyone has different tastes. you'll have to try them out.

      Answered by Michael

  • QuestionAre these not in stock in any store? Was hoping to pick up in Grand Junction, CO or Park City, UT THIS WEEKEND?

    Asked by Chgolf64.

    • Answer Ordered these thru the Best Buy web site. Received them in three days. Had them now 6 weeks and find them fantastic in sound, comfort, battery life and in roaming around distance. Quality construction and controls. You'll not be disappointed with this choice.

      Answered by RocketTalk

  • QuestionI'm looking for a good set of wireless head phones for my husband to use to watch TV while working out. How's the sound range from one room to another? Are there certain TV's, which they work on?

    Asked by Debra.

    • Answer Our BackBeat PRO 2 features a class 1 Bluetooth radio that can provide you with up to 300 feet with a clear line of sight when connected to a class 1 Bluetooth transmitter, the range is up to 33 feet when using it with a standard class 2 Bluetooth radio like cellphones, tablets and most Bluetooth compatible TVs. While our BackBeat series headphones are universally compatible with devices that support Bluetooth headsets this will depend on your TV and we recommend that you contact your TV manufacturer to confirm Bluetooth headset/headphones support. Please don't hesitate to contact us at www.plantronics.com/support if you have other questions!

      Answered by PlantronicsRepresentative

  • QuestionWhat is the length for the 3.5mm cord? Can I replace the original one with a longer chord?

    Asked by Anonymous.

    • Answer The included 3.5mm audio cord is 1.5 meters long (59 inches) and it uses a standard connector. You can replace the cable with another one if needed as long as it uses the standard 3.5mm plug. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you have other questions!

      Answered by PlantronicsRepresentative

  • QuestionCan these be used with my Plantroic CS540 phone device? I need something wireless that covers both ears.

    Asked by sso.

    • Answer Hello sso, our these two devices are not compatible with one another since our BackBeat series products work on Bluetooth technology while our CS500 series work on wireless DECT technology. If you are looking for a similar system to our CS540 that covers both ears you might want to consider our CS520 headset system. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you have any questions!

      Answered by PlantronicsRepresentative