“Are you able to FaceTime using this device and hear through it ? I’m not able to have it work during FaceTime.”

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• I never have any problems with my android connection

  Answered by Happy 4 years ago

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• Hi Dina! It really depends on the app. If the app supports Bluetooth devices as a source of audio and transmit for the microphone then it should work. Bluetooth technology works through different profiles and these are the ones the earpiece has: Headset/Hands-Free Profile HSP and HFP, Advanced Audio Distribution Profile (A2DP), AVRCP. The earpiece provides call audio and media audio. Call audio is for regular phone calls while media audio is for listening to music, videos or some apps that support Bluetooth devices for conference calls. For more details on this unit: https://bit.ly/2MG9GCh or you can contact our Customer Care Team at: 1-855-765-7878

  Answered by PlantronicsRepresentative 4 years ago

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