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Hello! We are sorry to hear that. Please note there is a switch button on the side of the headset to power on/off the headset. Once your headset is powered on, press and hold down the call control button of the headset for 5-10 seconds until you hear "pairing" and you see the LED flashing red and blue. Once flashing, access your phone Bluetooth settings and select "PLT_E500". Once successfully paired, you will hear "pairing successful and the headset will stop flashing. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
Sorry, there was a problem. Please try again later.I am not a guru when it comes to electronics; therefore I relayed to the sale person if she would agree to pair my phone if I buy this item, then we could proceed to check out. The item was paired in seconds. I walked out a completely satisfied customer.
Sorry, there was a problem. Please try again later.my product is a bluetooth ear piece. turn it on on the side
Sorry, there was a problem. Please try again later.
