“Is the battery replaceable? Currently seems to be charging to 2 hours.”
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Hi Jack! No, the battery is not replaceable. We're sorry to hear you're having charging issues. Please try using a different micro-USB cable to isolate the cause of the issue. Also, please make sure you're using a 5-volt wall charger for optimal performance. We also have some tips to extend the battery life of our products: https://bit.ly/35IMed5. In case you still get the same issues, please note this model counts with a one-year limited warranty. If you require further assistance, please contact our Customer Care Team at: 1-855-765-7878
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