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Make sure that the earpiecs is pointed towards your mouth and not up or down
Sorry, there was a problem. Please try again later.Maybe try moving it up or down.
Sorry, there was a problem. Please try again later.Hello, we are sorry to hear about your experience with the Voyager 3220 headset, please try the following: 1) Completely unpair from your phone. 2) Power off and on both devices. 3) Press and hold the call button until the LED flashes red/blue on your headset. 4) Reconnect. We also recommend to download the Plantronics Hub on your computer, from our official website, connect the headset using a USB cable, click on Notifications > Search for updates, and test. If the issue continues, there might be an actual fault with the headset, in which case a replacement will be necessary. The Voyager 3220 comes with a 1 year Limited Warranty, if you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878.
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