1-5 of 5 Answers
I think you might have got a lemon unfortunately. I’d take it back and exchange it. I’ve had mine on iPhone 6 and now the iPhone 11 Pro with no problems.
Sorry, there was a problem. Please try again later.I have used with android and iphones and have had great compatibility with both....great product
Sorry, there was a problem. Please try again later.I use it all the time with my iPhone and have zero problems. Its the only Bluetooth that really works and is worth the money in my opinion
Sorry, there was a problem. Please try again later.I have been using the device for 7-10 days ad I am very happy with the sound quality!
Sorry, there was a problem. Please try again later.Hi! We are sorry to hear that. If you are experiencing some audio issues with the headset, you may want to try resetting the Bluetooth connection with your mobile. 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_Legend". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to check if your headset doesn't have any updates available through Plantronics Hub: https://bit.ly/2NNfqpE. Last but not least, we recommend testing the headset with a different mobile to completely isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
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