Questions & Answers

Q: QuestionWhat is the battery life of this headset?

• A:Answer This headset provides up to 47 hours of battery life.

Q: QuestionHow long does it take to charge the headset?

• A:Answer The headset takes 1.6 hours to fully charge.

Q: QuestionWhat is the wireless range of this headset?

• A:Answer The headset provides a wireless range of up to 50 meters or 164 feet with the included BT700 USB Adapter.

Q: QuestionCan I use this headset for Microsoft Teams?

• A:Answer Yes, the headset offers full native Microsoft Teams integration with a dedicated Teams button.

Q: QuestionDoes this headset have a noise-canceling microphone?

• A:Answer Yes, the headset features a noise-canceling dual microphone with Acoustic Fence technology to minimize background noise.

Q: QuestionWill this help for working at home? Will it block out any children or child whines cries yells ?

Asked 1 year ago by Anonymous.

• A:Answer So far this headset has not blocked anything out for me.. including any noises my baby makes

  Answered 1 year ago by LaceymVerified Purchase

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Q: Questioncan you answer calls from this headset

Asked 1 year ago by ang.

• A:Answer Yes

  Answered 1 year ago by JustineVerified Purchase

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Q: QuestionDoes this mic have a mute feature ?

Asked 2 years ago by Alexandra.

• A:Answer Yes you can So far I know 2 ways to mute it Press the red button on headphones or just flip up the mic.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill this product work with voice typing?

Asked 2 months ago by Steve.

Q: QuestionIs this headset compatible with Polycom phones? VVX 310?

Asked 3 months ago by Cait.

Q: QuestionFlip to mute mic or does it have mute?

Asked 3 months ago by Tony.

Q: QuestionWill these connect to an iPhone?

Asked 6 months ago by G.

• A:Answer Yes. I have it connected to my iPhone XR.

  Answered 4 months ago by SonosBeamSBVerified Purchase

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Q: QuestionDoes this work good on gaming devices

Asked 6 months ago by Ditto.

Q: QuestionIs this headset compatible with Genesys cloud? Also, I noticed some other headset’s have a dock for charging. This mentions there is a charging wire. Would charging this headset then be the same as we would a phone?

Asked 9 months ago by Riri.

• A:Answer Yes

  Answered 7 months ago by ShrinivasMohanRVerified Purchase

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Q: QuestionCan it connect to two different devices and have audio come from both at the same time?

Asked 9 months ago by Anonymous.

Q: QuestionDoes this headset require to install software to use it?

Asked 10 months ago by autox228.

• A:Answer I did not have to install software to use the headset with my laptop or iPhone.

  Answered 4 months ago by SonosBeamSBVerified Purchase

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Q: QuestionIs this a multipoint device? Meaning can I connect it to two Bluetooth devices simultaneously?

Asked 10 months ago by Compunurse.

Q: QuestionHow do you mute the headset when you're not on a call?

Asked 1 year ago by Tanya.

• A:Answer When I'm not on a call I turn the headset off so no need to mute when it's off.

  Answered 4 months ago by SonosBeamSBVerified Purchase

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Q: QuestionCan this headset be utilized both for Teams meeting on laptop computer and be connected/paired to cell phone for calls? If, so will something manually need to be done each time for use of devices or once setup & paired will automatically switch between.

Asked 1 year ago by TJ.

• A:Answer I use my headset with Teams meetings, via my laptop, and for calls on my iPhone. It likely can switch between the two, but I haven't needed to use that feature.

  Answered 4 months ago by SonosBeamSBVerified Purchase

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