Questions & Answers

Q: QuestionWhat is the warranty period for the grip?

• A:Answer The warranty period for the grip is 3 years.

Q: QuestionHow do you design your own graphic case insert?

• A:Answer You can design your own graphic case insert by uploading a photo, selecting images from the gallery, AI, stickers, text, and more.

Q: QuestionIs the customization code sent via email after purchase?

• A:Answer A unique code will be sent to you via email after purchasing the PopSockets - Customizable MagSafe Grip. This code allows you to start designing your own personalized phone case insert.

Q: QuestionWhat is the purpose of the MagSafe Grip?

• A:Answer The PopSockets - Customizable MagSafe Grip allows users to create their own personalized phone case inserts.

Q: QuestionCan you use this grip with any phone case?

• A:Answer This grip is not recommended for bare phones. It can only be used with a MagSafe-compatible case.

Q: QuestionIs it for a case or pop socket?

Asked 9 months ago by Sandy.

• A:Answer Thank you for your question, Sandy! You attach this MagSafe PopGrip to a MagSafe case. If you do not have a MagSafe case, you can use the magnetic adapter ring and turn a non-MagSafe case into a MagSafe case. Then you can attach all MagSafe accessories to it. You can contact us at [email protected] for further questions. We'll be happy to assist.

  Answered 9 months ago by PopSockets Product Expert

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