“The pedals are very tight on the bike. I was told that the bike has to be programmed to work properly. How do I move forward with that?”
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Should not have to program the bike. This is a simple bike which you should be able to setup three adjustments for seat, seat forward or back and handlebar height. You can adjust the pedal resistance using the control after beginning to pedal the bike. Make sure the pull to stop is all the way up. Might need to pull the battery in the LED panel to reset the control, if it was previously left in a very high resistance setting?
Sorry, there was a problem. Please try again later.Aside from connecting the wiring harness during assembly there's no programming needed. The resistance will be auto controlled via a tablet with the ifit app or you can manually adjust the resistance while working out. If your resistance is stuck you can recalibrate the bike. The instructions for recalibrating the resistance are in the manual.
Sorry, there was a problem. Please try again later.Pedalstight We need to help you troubleshoot the bike and find the reason the pedals are tight. Please email us at [email protected] with Case ID #1-R102586 in the email's subject line. Please include your order number, model number, and any other information about your purchase in the email so we can find your account details as quickly as possible. We ask for your patience during our busy season and assure you we are trying our best to help every member. Thanks! - ProForm
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