“Why is Protocol so brutal at customer service. They have never responded to any emails I send and you cannot reach them by phone either. They are really horrible at customer service.”

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• Did you send them a detailed email? I did, and they promptly responded by sending me parts to resolve the issue. I had new gears within 5 days.

  Answered by zukiwill 7 years ago

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• I honestly agree with you I bought the dronium x3 its nice, but it lacks customer service

  Answered by lebronjames11 7 years ago

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