Questions & Answers

Q: QuestionDoes the PureZone True HEPA Air Purifier come with a remote control?

• A:Answer The PureZone True HEPA Air Purifier does not come with a remote control. However, it does have a programmable timer with 2, 4, and 8-hour settings.

Q: QuestionHow often do I need to replace the filter in the PureZone True HEPA Air Purifier?

• A:Answer The PureZone True HEPA Air Purifier has a filter longevity of 6 months. It is recommended to replace the filter every 6 months to ensure optimal performance and air purification.

Q: QuestionDoes the PureZone True HEPA Air Purifier have a filter change indicator light?

• A:Answer The PureZone True HEPA Air Purifier does not have a filter change indicator light. However, the filter should be replaced every 6 months to maintain optimal performance.

Q: QuestionHow does the PureZone True HEPA Air Purifier improve air quality?

• A:Answer The PureZone True HEPA Air Purifier improves air quality by using a 3-stage filter and UV-C light to remove 99.97% of particles as small as 0.3 microns, including those caused by spring or fire season and pets. It also eliminates up to 99.9% of viruses and bacteria, helping to reduce nasal swelling, harmful airborne germs, and other irritants that affect breathing.

Q: QuestionWhat is the recommended room size for this air purifier?

• A:Answer The PureZone True HEPA Air Purifier is recommended for use in rooms up to 200 square feet. It is designed to effectively clean the air in small to medium-sized rooms, making it ideal for bedrooms, living rooms, and offices.

Q: QuestionWhat is the warranty period for the PureZone True HEPA Air Purifier?

• A:Answer The PureZone True HEPA Air Purifier comes with a 5-year warranty for both parts and labor. This warranty covers any defects in materials or workmanship under normal use and service.

Q: QuestionWhat type of filter does the PureZone True HEPA Air Purifier use?

• A:Answer The PureZone True HEPA Air Purifier uses a HEPA filter, specifically a premium 3-in-1 filtration system that helps remove particles as small as 0.3 microns. This filter is designed to capture 99.97% of airborne particles, including dust, pollen, dander, and smoke.

Q: QuestionHow many fan speed settings does the PureZone True HEPA Air Purifier have?

• A:Answer The PureZone True HEPA Air Purifier offers three fan speed settings: low, medium, and high, allowing users to customize the airflow according to their preferences and air quality needs.

Q: QuestionHow much does the PureZone True HEPA Air Purifier weigh?

• A:Answer The PureZone True HEPA Air Purifier weighs 6 pounds. This information is found in the product specifications table, under the "Product Weight" row.

Q: QuestionDoes the PureZone True HEPA Air Purifier have an air quality indicator light?

• A:Answer The PureZone True HEPA Air Purifier does not have an air quality indicator light. However, it does have a filter indicator light that alerts the user when it is time to replace the filter.

Q: QuestionWhat are the dimensions of the PureZone True HEPA Air Purifier?

• A:Answer The PureZone True HEPA Air Purifier measures 7 inches in width, 12.5 inches in height, and 11 inches in depth.

Q: QuestionCan I control the PureZone True HEPA Air Purifier using an app?

• A:Answer The PureZone True HEPA Air Purifier is not compatible with an app. The product specifications clearly state "App Compatible: false" and "App-Controlled: false". Therefore, you cannot control this air purifier using an app.

Q: QuestionDoes this purifier help with smells from cat boxes?

Asked 7 months ago by RobinA.

Q: QuestionDoes this purifier help with smells for my cat box?

Asked 7 months ago by RobinA.

Q: QuestionIs there a washable filter

Asked 2 years ago by Terry.

This question was asked about the related product: Pure Enrichment - PureZone True HEPA Air Purifier - White

Q: QuestionWhat is the uv lamp. Can you get replacements

Asked 4 years ago by Anonymous.

This question was asked about the related product: Pure Enrichment - PureZone True HEPA Air Purifier - White

Q: QuestionThe description says "CADR: 80 CFM." What are the CADR Ratings for smoke, dust, and for pollen? Please, be specific.

Asked 4 years ago by GEVSea.

This question was asked about the related product: Pure Enrichment - PureZone True HEPA Air Purifier - White

Q: QuestionWhat is the noise level (min/max)?

Asked 4 years ago by GEVSea.

This question was asked about the related product: Pure Enrichment - PureZone True HEPA Air Purifier - White

• A:Answer Has three levels , 1-2 barely to no noise at all , #3 it’s louder but still ok.

  Answered 4 years ago by Ana8014Verified Purchase

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