A:Answer Included with the headset packaging should be a small card with instructions for activating 7.1 Surround on a Razer account, which the software will ask you to create (unless you already have one from owning a previous Razer product). From what I recall, you usually have to scratch of a coating to reveal the product key and this will be the only time you will ever have to input a code for Razer 7.1 Surround Sound on that account (I am currently still using the product key activated by my previous Razer headset). Hope this helps!