Questions & Answers

Q: QuestionI got this item sku 6409400 without power charger. It correct ? Or was missing item. Or I need to buy the power charger

Asked 5 years ago by Fidel.

• A:Answer I received mine open box and it was missing the wall plug but had the brick to pc.. best buy didn't provide the wall plug but it was a 6 dollar fix for me!

  Answered 4 years ago by MitchVerified Purchase

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Q: QuestionIs the skin of this laptop plastic or aluminum? The manufacturer's description says 'black anodized finish' so I am assuming aluminum but wanted to confirm.

Asked 5 years ago by DougB.

• A:Answer Yes it is aluminum

  Answered 4 years ago by MitchVerified Purchase

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Q: Questionis this laptop comes with thunderbolt raedy_

Asked 5 years ago by Luis.

• A:Answer Yes. The Razer Blade 15 Base has a Thunderbolt™ 3 (USB-C) port.

  Answered 5 years ago by Razer Customer Support

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Q: QuestionFor some reason, it is using the intel integrated graphics instead of the 2060. I tried changing it in the nvidia control panel but it was no use,

Asked 5 years ago by Robbie.

Q: QuestionIs this a Max q version or a Normal 2060 (on Aiea)

Asked 5 years ago by Orlie.

• A:Answer I had the normal 2060 in mine.

  Answered 4 years ago by Cayde6

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Q: QuestionHas the blue screen issue been fuxed in the 2020 model ??

Asked 5 years ago by Sam.

• A:Answer I can’t speak of the prior years or models but mine does not have blue screen issues.

  Answered 4 years ago by TechymomVerified Purchase

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Q: QuestionDoes anyone know what the watt hour rating of the power supply is? Looking to buy a USB-C dock and I don't want to under-supply.

Asked 5 years ago by OmniDubi.

• A:Answer The laptop has built-in 65Wh rechargeable lithium-ion polymer battery and it has 230W power adapter.

  Answered 5 years ago by Razer Customer Support

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Q: QuestionIs this an RTX 2060 or an RTX 2060 Max Q? I want to purchase this but some reviews say they received a Max Q when the title says 2060 and so does the overview. If I’m just gonna end up getting a Max Q I’d rather Just go with the version with a 2070 Max Q.

Asked 5 years ago by BenS.

• A:Answer This laptop has RTX 2060 only.

  Answered 5 years ago by Razer Customer Support

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Q: QuestionCan I trade in my old gaming laptop for the new one For how much

Asked 5 years ago by n3ptvne.

Q: Questionis there room for a seta drive and a M.2 drive or just a M.2 trying to upgrade the storage

Asked 5 years ago by omar.

• A:Answer It has the M.2 drive and it's expandable up to 4TB SSD (M.2 2280).

  Answered 2 years ago by Razer Customer Support

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Q: QuestionIs this also made out of aluminum

Asked 5 years ago by Anonymous.

• A:Answer Yes.

  Answered 5 years ago by txk6632Verified Purchase

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Q: Questionokay...enough with the mystery...is it a 2060 non-max-q or a 2060 max-q? The listing here and on Razers website shows 2060...that's it!

Asked 5 years ago by alake001.

• A:Answer It is NOT a max-q. It is the full rtx 2060.

  Answered 5 years ago by Alec

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Q: QuestionCan it work in 220 volts? Or 110v only?

Asked 5 years ago by Impaler.

• A:Answer Excellent laptop gaming and schoolwork highly recommend for work and play

  Answered 5 years ago by Lex23Verified Purchase

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Q: QuestionCan you use obs with this?

Asked 5 years ago by Marco.

• A:Answer Yes. It is packed in an intel i7 processor and an RTX 2060 that is a feat in and of itself. Add to that 16GB of RAM and blazing fast SSD and you not only have a great gaming laptop but a great streaming machine as well.

  Answered 5 years ago by Razer Customer Support

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Q: Questionis this the 2020 version?

Asked 5 years ago by sammi.

• A:Answer yes, it is the 2020 version.

  Answered 5 years ago by packersfan036

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Q: QuestionWhat year model is this

Asked 5 years ago by Anonymous.

• A:Answer I’m going to go out on a limb and say the Razer support guy looked up the wrong computer. No way a 2019 base model has an intel i7-10750h, this is most likely a 2020 base model

  Answered 5 years ago by Vooti

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Q: QuestionDoes this model have room for an additional m2 drive, or a 2.5" ssd?

Asked 5 years ago by wem003.

• A:Answer The laptop has 2 m.2 slots in total (One is occupied by the 512gb m.2 that comes with the laptop.). It does NOT have a 2.5 inch HDD bay.

  Answered 5 years ago by DanMikhail89

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