Questions & Answers

26 Questions & 120 Answers
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  • Question
    Is this Headset able to be used for PS4?   (2 Answers)

    I want thee headphones for my PS4 to help with my audio and speaking quality will these work for it?

    By Dom August 11, 2015.

    Answers
    • Best 
      Answer

      Yes, these headphones will work with the PlayStation 4.

      By CommunityAnswer August 11, 2015.

    • Question
      Does this headset's microphone retract back into the headset?   (11 Answers)

      From what i can tell on the website it looks like it but i need a second opinion

      By Jon K December 16, 2014.

      Closed to new Answers

      Answers
      • Best 
        Answer

        Yes it retracts fully into the left side speaker.

        By OutlawGamer January 10, 2015.

      • Question
        can they be used for pc?   (6 Answers)

        I want new headphones and I need to know if it can be used for the xbox one and the pc?

        By Anonymous May 20, 2015.

        Answers
        • Best 
          Answer

          It's made for pc. Xbox on the other hand, from what I've heard it doesn't work very well so you should buy the ones made for Xbox one.

          By Willon August 30, 2015.

        • Question
          3.5mm or USB   (2 Answers)

          Does this have a USB connection or standard 3.5mm?

          By Mays March 2, 2015.

          Answers
          • Best 
            Answer

            standard 3.5mm

            By VisualMercenary April 22, 2015.

          • Question
            Are they comparable with Xbox 1?   (2 Answers)

            I want a headset for my Xbox 1 and I am thinking about buying razor kraken.

            By Cj September 20, 2015.

            Answers
            • Best 
              Answer

              This item uses a 3.5mm headphone jack and is compatible with all devices that contain a 3.5mm headphone port.

              By CommunityAnswer September 20, 2015.

            • Question
              I broke off the audio headphone jack to my headset, will Best Buy trade them out for anyother one   (2 Answers)

              I broke of the green audio jack to my headphones, and I got a 2 year warranty to them. Can I return them to Best Buy to get a new pair?

              By starguy197 December 27, 2014.

              Answers
              • Best 
                Answer

                My son's mic went out and they replaced the whole thing, which I was very impressed with as it had been over 3 months since they were purchased.

                By rnteacher January 10, 2015.

              • Question
                How do you plug in The razer kraken http://www.bestbuy.com/site/razer-kraken-pro-analog-gaming-headset/6899651.p?id=1218811915148&skuId=6899651   (11 Answers)

                Is it USB or headphone Jack or both?

                By Brad November 4, 2014.

                Closed to new Answers

                Answers
                • Best 
                  Answer

                  It has a single headphone jack and a dual headphone/microphone adaptor. No USB.

                  By magnum601 December 25, 2014.

                • Question
                  When i touch/move the cord for the headset i makes the really loud cracking noise in the mic i started like 2 - 3 days ago and i can't talk to any one cause it's so annoying to everyone please tell me if there is a fix i don't want to buy another headset   (0 Answers)

                  By QuickDrawMcJ August 4, 2017.

                • Question
                  Does this headset have dual jacks?   (3 Answers)

                  By Buyer May 21, 2017.

                  Answers
                  • Answer

                    Single jack.

                    By NannyPen May 23, 2017.

                    • Verified Purchaser
                    • My Best Buy® Elite Member
                • Question
                  Does it come in different colours?   (2 Answers)

                  By HeadPhoneLover November 16, 2016.

                  Answers
                  • Answer

                    Green with black seems to be Razer's theme color. It's a nice bright green.

                    By Kookie May 6, 2017.

                    • Verified Purchaser
                    • My Best Buy® Member

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