Questions & Answers

Q: Questionwhen is there going to be restock ?

Asked 5 years ago by jess.

• A:Answer stock right now

  Answered 4 years ago by Anas

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the mic detachable?

Asked 5 years ago by Logan.

• A:Answer No

  Answered 5 years ago by sith21176Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionis it a kraken mercury v2 or it a kraken mercury v1

Asked 5 years ago by Jayy.

This question was asked about the related product: Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White

• A:Answer It is the Razer Kraken 2019 Mercury, not the Razer Kraken 7.1 ( with two Mercury versions 1 &2).

  Answered 4 years ago by Razer Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with a stand ?

Asked 5 years ago by Anonymous.

• A:Answer No, this product does not come with a stand.

  Answered 5 years ago by GeoffVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the cable? I need to plug this into a computer for webcasts, and am wondering If there is a cord / cord adaptor I can use to lengthen it?

Asked 5 years ago by cablelength.

• A:Answer Ita pretty long. You can stand like 6 or more feet away. But the cable feels cheap, and tangles easily. And ear cushions become crap after 5 or 6 months of daily use. And they dont have replacement for this model anymore only for the version 2 which uses a different way to attach them, so you out of a headset, and need to spend more money for the new model.

  Answered 5 years ago by Waltergt

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with a manufacturer's warranty?

Asked 5 years ago by Lllama.

• A:Answer Yes, it comes with a manufacturer's warranty.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be used with an iPad?

Asked 5 years ago by CuriousOne.

• A:Answer If you have the extension piece

  Answered 5 years ago by MissysFantasies

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have something to plug into a headphone jack for a monitor?

Asked 5 years ago by clueless.

• A:Answer Plug in a 3.5mm audio cable into the monitor and into your audio. It should automatically play, but if not, go to your audio settings and make sure audio is being played through the monitor: 1

  Answered 4 years ago by Anas

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you move the mic up when your not using it?

Asked 5 years ago by Glee19931.

• A:Answer The mic is retractable.

  Answered 5 years ago by LN95

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwould love to get this does this work with android devices

Asked 5 years ago by ddubskysweety.

• A:Answer Worked with my Android tablet perfectly. Even mic quality on tablet was good.

  Answered 5 years ago by LN95

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it have rgb? And if it does then... could it change colors?

Asked 5 years ago by Hashiba.

• A:Answer No, it doesn't have RGB lighting.

  Answered 5 years ago by CommunityAnswer

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it work with my 3.5mm Xbox one controller?

Asked 5 years ago by Brooo.

• A:Answer Yes

  Answered 5 years ago by Thattechsupportguy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it going to get asoftware for led.

Asked 5 years ago by GodOfMCPVP.

• A:Answer No LED, just a headset. So LED software would be useless.

  Answered 5 years ago by BanjoGM

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it a 3.5 mm jack?

Asked 5 years ago by Hank.

This question was asked about the related product: Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White

• A:Answer Yes it has a 3.5mm connector

  Answered 5 years ago by Nas95

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy Mic isn't working? Is there something I can do to unmute it??

Asked 5 years ago by Kirby.

• A:Answer There is a switch on the cord to mute/unmute the microphone

  Answered 5 years ago by AmethystVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis is USB or P2 ??

Asked 5 years ago by klaudio.

• A:Answer The audio jack is a standard 3.5mm headphone jack.

  Answered 5 years ago by Keyslayer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this connect to my Surface Pro 4? WIll I need any special type of adapter?

Asked 5 years ago by nbf.

This question was asked about the related product: Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White

• A:Answer It will be fine as long as you have a 3.5mm port on your laptop.

  Answered 5 years ago by Augustus

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it work with Nintendo switch? Thanks!

Asked 6 years ago by Review.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Green

• A:Answer Yes as long as it has an aux input you should be ok

  Answered 4 years ago by RockStarDrew

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this work with usb 3.0s?

Asked 6 years ago by Anonymous.

• A:Answer i dont think so since its using a 3.5mm headphone jack, it does come with a splitter though and the splitter is a few feet long for consoles and stuff, im sure you could buy an adaptor though

  Answered 6 years ago by PhxntomGames

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)