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Hello! Please note that our trail cameras have a spring system that allows the microSD cards to remain in place. You may need to use a bit of force in order to get the microSD card to remain in place. You should be hearing a click once the microSD card is secured in place. If you believe the dashcam's microSD card slot is broken, please contact us! https://www.rexingusa.com/support/contact-us/
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