Questions & Answers

Q: QuestionWhat type of memory card does this trail camera use?

• A:Answer The Rexing H1 trail camera uses a microSD memory card.

Q: QuestionDoes the Rexing trail camera have a display?

• A:Answer Yes, it has a 2.4" color LCD display for viewing images and navigating the menu.

Q: QuestionWhat is the maximum operating temperature of the Rexing trail camera?

• A:Answer The maximum operating temperature is 140 degrees fahrenheit.

Q: QuestionWhat is the range of the motion sensor? How close does the subject have to get for the camera to go off?

Asked 4 years ago by JohnH.

• A:Answer about 65 feet before camera will activate

  Answered 4 years ago by smac

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Q: QuestionCan someone see pictures are being taken at night? We want to use it as a security camera and it to be unknown to intruders their picture is being taken.

Asked 4 years ago by Dawn.

• A:Answer No but it makes a faint click sound.

  Answered 4 years ago by Missy

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Q: QuestionI have the Rexing H1 my card fits but the camera says memory card is missing

Asked 4 years ago by Kak.

• A:Answer ARE YOU SURE YOU PURCHASED THE RECOMMENDED MEMORY CARD? I HAD THAT SAME PROBLEM AND HAD TO PURCHASE A 32 GB SAN DISK BECAUSE THE LARGER ONES DO NOT WORK IN THE CAMERA

  Answered 4 years ago by NIckVerified Purchase

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Q: QuestionHow do you watch what has been recorded?

Asked 5 years ago by TBone.

• A:Answer YOU CAN WATCH IT ON THE CAMERA - SEE THE MANUAL FOR COMPLETE INSTRUCTIONS-OR I PUT IT INTO MY COMPUTER- AND IMPORT IT. DON'T FORGET TO HAVE THE DISK ADAPTER IF YOU USE THE COMPUTER AS THE DISK ITSELF IS TOO SMALL --

  Answered 4 years ago by NIckVerified Purchase

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Q: QuestionI just received a Rexing Hi and it will nor read the SanDisk that was recommended for it

Asked 4 years ago by Kak.

• A:Answer Do you mean it won't fit in the slot. I had to get a mini one. Also, Rexing sent me a questionaire after I filled out the warranty. After I filled it out they sent me a SanDisk for it.

  Answered 4 years ago by cameraVerified Purchase

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Q: Questiondoes this work with u s cellular or verizon

Asked 5 years ago by carolyn.

• A:Answer No, it does not.

  Answered 4 years ago by RexingCare

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Q: QuestionIs this trail cam, appropriate for a 10 year old, with adult supervision?

Asked 3 years ago by Kathy.

• A:Answer yes i would say so the screen is small to see pictures so i look at them on desktop computer or laptop has pretty good pictures easy to use

  Answered 3 years ago by BillBVerified Purchase

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Q: QuestionGot thus last year for Christmas..just now trying to get it set up for deer season..my micro sd card will not click in and it will pop it across the room. Am I doing something wrong?

Asked 1 year ago by Pappy.

• A:Answer Hello! Please note that our trail cameras have a spring system that allows the microSD cards to remain in place. You may need to use a bit of force in order to get the microSD card to remain in place. You should be hearing a click once the microSD card is secured in place. If you believe the dashcam's microSD card slot is broken, please contact us! https://www.rexingusa.com/support/contact-us/

  Answered 1 year ago by RexingUSA

  
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Q: QuestionThe test works but when turn the camera when the 15 send are no camera can you help

Asked 1 year ago by Anonymous.

• A:Answer Hello! We are sorry to hear you are experiencing issues. To further assist you please contact us at https://www.rexingusa.com/support/contact-us/

  Answered 1 year ago by RexingUSA

  
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Q: QuestionIs there a flash that goes off at night ? if so can it be turned off

Asked 2 years ago by clawbar56.

• A:Answer No, the H1 does have flash. It uses IR lights for visibility at night.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionCan I view the pictures and videos on my phone? And if so what is the app called?

Asked 2 years ago by anonymous.

• A:Answer No, the H1 does not have WIFI.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionWhat type of batteries does this take?

Asked 2 years ago by Anonymous.

• A:Answer Hello! The H1 takes AA batteries.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionDo the recorded images include a date/time stamp?

Asked 2 years ago by Milgr.

• A:Answer Hello! Yes, you can add a watermark that attaches the date/time on the unit.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionDoes a scan disk come with the camera? Do you have to have one?

Asked 2 years ago by Mike.

• A:Answer The SD card does not come with the device. It needs to be purchased separately.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionCan I use the solar charger with the rexing H1 HD16MP trail camera?

Asked 2 years ago by Mary.

• A:Answer Yes, you can us ethe REXING Solar Panel with the H1.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionHow long will the batteries last? Does the camera have a timer I can set so that it only takes photos during night time hours?

Asked 4 years ago by Elrod.

• A:Answer You can adjust the time and hours of recording or photos in the setting.

  Answered 1 year ago by RexingUSA

  
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