“The mic is loose and I can’t talk on it and it doesn’t mute”
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Hello Mystery, I assume you've tried pushing in the mic until it's flush with the microphone arm on the speaker cup. RIG 500 PRO HX is covered by a 1-year warranty against manufacturers defects. Please have your proof of purchase available and contact RIG Customer Support at [email protected] for warranty service. Thank you for your continued interest in RIG Gaming products...
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