“Hi I’ve head this headphone for quite some Time one day when I was playing after a while I noticed one side doesn’t have scoundrel I’ve tried it with a phone but doesn’t work what should I do?”
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Hi Nate! We're sorry to hear you're having trouble with y our RIG 500 PRO HX. If you're not getting sound from one side, please test the headset with a different auxiliary cable to isolate the cause of the issue. In case you're able to confirm the issue comes from the cable itself, we might have some spares available at the warehouse. To verify availability, please contact our Customer Care Team at: 1-888-363-0726. Please note this model comes with a one-year warranty from date of purchase.
Sorry, there was a problem. Please try again later.Hi I had the same problem but I went to audio settings on PC and I went to the properties and it turns out one of the earmuffs had been turned down. So I put it up and everything is fine. Try that. Good luck!
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