“My Mic isn't working. I can hear others but they can't hear me.”

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• I know it sounds stupid but check your mic to ensure it's fully plugged in. I've accidentally pulled it out slightly without realizing it. And make sure it's fully switched down and your adapter isn't muted. Besides that, I'd have it looked at because there's something else going on.

  Answered by Devourtoast 5 years ago

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• Hello! We would like to inform you that, as of March 16 of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon. All Technical, Customer Support, and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: [email protected]. For us in Poly, it has been a sincere pleasure to have you as our customer. Sorry for any inconvenience.

  Answered by PlantronicsRepresentative 5 years ago

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