“rig 500 pro headset. wired with the volume dial. i have issues with the volume being equal between left and right ear. left ear is always 100. rights ear is sporadic with the dial and usually at 60. as if a bad connection on the dial. fix/replace?”
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Hi Frankey86, It sounds like your RIG 500 PRO headset isn't making good connection with your controller. Are you gaming on XBOX? If so, you should be using the RIG audio dial plug sleeve that came pre-installed on the headset. If gaming on PS4/PS5, then the RIG audio dial plug sleeve was included separately in the box and you would need to switch from the sleeve that came preinstalled. And make sure the audio cable is fully inserted into the earcup and fully inserted into your controller. If that doesn't help, please contact RIG Customer Support via email at [email protected] for further assistance. Thanks...
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