1-3 of 3 Answers
Hello! We are sorry to hear that. If you are experiencing some issues with the microphone, we recommend checking the audio settings under your gaming console. We also recommend testing the headset with a different controller or with your mobile to see where the issue is coming from. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it will be best to replace it. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website: https://bit.ly/35yHmp8. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Sorry, there was a problem. Please try again later.Same issue haven't been able to fix for about a month. If you can return and buy different brand I would do that
Sorry, there was a problem. Please try again later.Get the insurance. My son has been returning this headset and few others after a few months of use because the mic quits working.
Sorry, there was a problem. Please try again later.
