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Hi BROKENIBBA69, First, try unplugging your microphone and plugging it back in. Next, make sure you are using the proper RIG audio dial sleeve for XBox or PS4/PS5 and that the controller end plug is plugged all the way in. Next, make sure the earcup end audio cable is plugged all the way in. If none of that helps and your RIG 500 PRO HX is still under 1 year warranty, please contact our Customer Support via email at [email protected]. Thanks...
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