“I just bought this mic 2 hours ago and every since then I have been trying to talk in an Xbox party. The mic isn’t working I can eat people but I can’t talk and I downloaded Dolby and used the code and it won’t work.”
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Hello! I am sorry to hear about your experience with the headset. If your microphone is not working, please make sure to align the notches on the appropriate sleeve and volume wheel before attaching it to your controller and make sure the mic boom is inserted all the way properly. You may also want to make sure the audio settings on your gaming console are set up properly. Last but not least, please try to connect the headset to your mobile to completely isolate the issue. If for some reason you are still having the same issue with the headset connected to your mobile, then it means it has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Sorry, there was a problem. Please try again later.Check your game and console settings. Make sure your push to talk is not active. Also make sure the mic is plugged in all the way. Mine was dufficult to get it to snap in
Sorry, there was a problem. Please try again later.