“So i had my RIG 800 for like 4 years and one day while i was using it on my xbox it randomly disconnected and no matter what i do it will not pair to the dongle on pc or xbox mode. i do the force pair and it just disconnects itself idk why its doing this”
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I'm not really sure if this will help but it's a suggestion to try and see if there's maybe an update needed for the firmware on the headset
Sorry, there was a problem. Please try again later.Drew, Congratulations on having your RIG 800LX game on for 4 years. We've seen headsets with 2 years of use that looked like they had been in actual combat instead of virtual combat. Here is something you can try: Try the Following: 1) Make sure your Xbox operating system is up to date. 2) Make sure no other USB accessories are plugged in. 3) Make sure the switch on the back of the USB wireless adapter is set to Xbox mode (not to PC mode, when plugged into Xbox) 4) Re-Pair headset to USB wireless adapter (See pairing instructions) 5) Check for interference with WiFi 2.4gHz networks; Use 5gHz instead if possible (this is a big one! RIG 800 operates on 2.4 gHz RF wireless) RIG 800 PAIRING INSTRUCTIONS: To Pair your RIG 800 headset and USB adapter, please do the following: 1. Make sure the RIG 800 headset is powered OFF. 2. Once the USB adapter is plugged into console or PC, press and hold the pairing button on top of the USB adapter until the LED indicator light is flashing Blue/Red. a. RIG 800LX: Selector switch on the USB adapter should be set to PC or Xbox depending on which gaming source you are plugged into. 3. Turn your headset back on. You should hear "Headset on, Battery x, Headset not connected". 4. Slide the headset power switch up and hold to put the headset into pairing mode; headset LED flashes Blue/Red (or just Blue depending on RIG 800 version) to indicate headset is in pairing mode, and then steady Blue, or no LED, once pairing is complete. 5. Once the LED indicator light on the USB adapter turns Purple, pairing is complete; You should also hear “headset connected” from the headset speakers a. XBOX: When the headset is connected, you should see a Headset assigned message pop up on your XBOX and there should be a green ring around your profile picture.
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