Questions & Answers

Q: QuestionCan I get alerts from this camera?

• A:Answer Yes, you can receive instant updates the moment motion is detected.

Q: QuestionDoes this security camera have a night vision capability?

• A:Answer Yes, this security camera has color night vision.

Q: QuestionCan I communicate through this camera?

• A:Answer Yes, you can communicate with people through the camera using Two-Way Talk.

Q: QuestionCan I personalize the detection zones for this camera?

• A:Answer Yes, you can personalize detection zones to be alerted regarding the movement you care about most.

Q: QuestionCan I turn off the camera for privacy?

• A:Answer Yes, you can turn off the camera and mic with the manual Privacy Cover.

Q: QuestionCan I speak to someone through this indoor camera?

• A:Answer Yes, you can speak to people on camera using the Two-Way Talk feature.

Q: QuestionIs it possible to use this camera with Alexa?

• A:Answer Yes, you can use this camera with Alexa to hear audio announcements when motion is detected.

Q: QuestionDoes this camera work with Alexa?

• A:Answer Yes, this camera works with Alexa for audio announcements when motion is detected.

Q: QuestionDoes this camera need to be plugged into a power outlet?

• A:Answer Yes, this indoor camera is plug-in, making it easy to move where you need it.

Q: QuestionWhat is the video resolution of this security camera?

• A:Answer The video resolution of this security camera is Full HD (1080p).

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, this camera has color night vision.

Q: QuestionIs there a way to turn off the camera for privacy?

• A:Answer Yes, you can turn off your camera and mic with the manual Privacy Cover.

Q: QuestionWhat is the video resolution of this camera?

• A:Answer The video resolution of this camera is Full HD (1080p).

Q: QuestionDo you have to pay for a security subscription to use this or does it just connect to a free app for ur phone?

Asked 2 years ago by Anonymous.

• A:Answer no subscription needed to use, but if you want video history storage its 4 bucks a month for 1 unit or 10 bucks monthly for unlimited units.

  Answered 2 years ago by JosephSVerified Purchase

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Q: QuestionWill the camera pick up outdoor activity if positioned inside looking out a window?

Asked 2 years ago by LisaC.

• A:Answer Yes, it will record from the inside of the window looking out although at night there needs to be lighting outside otherwise you will see the window reflection. I don’t have the porch light on only Christmas lights. A bit hard to see with only Christmas lights. Better during the day or porch light on. Pictures for reference 1. No lights 2. With Christmas lights only 3. Evening.

  Answered 2 years ago by ElizabethVVerified Purchase

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Q: QuestionHow does it compare to Ring Stick-up camera? It costs only 50% . What features it doesn’t have?

Asked 2 years ago by Robin.

• A:Answer Hi Robin. Good question. The main difference between the Ring Indoor Cam and the Ring Stick Up Cam is where you can place them and how they receive power. Indoor Cam is an indoor-only camera that plugs into standard power outlets for nonstop power. Stick Up Cam is a versatile camera that goes almost anywhere, indoors or out. Plus, it's weather-resistant and comes in 4 different power options: battery, plug-in, solar, and power over Ethernet. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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Q: QuestionHow long is the power cord?

Asked 2 years ago by EDSCI.

• A:Answer power cord about 48"

  Answered 2 years ago by JosephSVerified Purchase

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Q: QuestionCan the blue record Light Be turned off

Asked 7 months ago by RonF.

• A:Answer Hi, Ron - The solid blue light on your Ring Indoor Cam indicates that the camera is actively recording or in setup mode. As of now, there's no built-in option in the Ring app to disable this light. This feature is designed to ensure transparency and inform individuals that they are being recorded, which can be important for privacy and legal reasons. If the blue light is distracting or you'd prefer it to be less noticeable, some users have found success by gently covering it with a small piece of black electrical tape or a custom decal designed for this purpose. These solutions can help reduce visibility without affecting the camera's functionality. Please note that modifying the camera in this way is not officially supported by Ring and may void your warranty. Additionally, it's important to consider local laws and regulations regarding surveillance and recording before making such modifications.

  Answered 7 months ago by Virtual Supply

  
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Q: Questionis the privacy cover moved by manually or is it moved by the app

Asked 2 years ago by robert.

• A:Answer You have to move it manually.

  Answered 2 years ago by ChristmasVerified Purchase

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