“If I already have a whole house wifi system can I use that instead of the built in Eero system”
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Hi Workingguy55. Thank you for taking the time to reach out to us with your question. Yes, you can choose to use your existing router instead. Or, you can create a second wifi network (also know as Double NAT-ing) that will operate independently from your primary wifi network. This allows you to use certain features, including 24/7 Backup Internet, Extra Data, and Ring Edge while maintaining your original wifi network and connected devices. Another option is to put your Alarm Pro’s eero router into Bridge Mode. Doing so will allow your existing router to manage the connection between your wifi network and Internet Service Provider (ISP). NOTE: When using Bridge Mode, you must connect Alarm Pro to your router via an ethernet cable. Additionally you will lose certain Alarm Pro advanced features, such as 24/7 Backup Internet and Extra Data. You will however retain the ability to use Ring Edge for local video processing. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
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