A:AnswerHi Soso.
Thank you for your question. No, the Ring Battery Doorbell is not designed to work with the Ring Solar Charger for the Ring Video Doorbell 3. The Ring Solar Charger for the Ring Battery Doorbell uses the USB-C port on the back of the Ring Battery Doorbell to extend the battery life.
If any additional information is needed regarding your Ring Alarm Kit, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
A:AnswerHi Dj.
Thank you for taking the time to ask this question. The Ring Battery Doorbell is Ring's 2024 release doorbell.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Will.
Thank you for your question. Yes, you can add multiple Ring cameras and doorbells to your location. You can also link your Ring devices for additional security. We have included a link here to an article on our website with more information on linking your Ring devices: https://ring.com/support/articles/1zghb/How-to-Link-Your-Ring-Devices-for-Enhanced-Security.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.
Thank you,
Melissa from Ring.
A:AnswerHi Neighbor.
Thank you for taking the time to reach out to us with your question. The operating temperature range of the Ring Battery Doorbell is -4°F to 122°F (-20°C to 50°C). Prolonged exposure to direct sunlight and other conditions may increase the temperature of your device and affect performance.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
A:AnswerHi Pam.
Thank you for taking the time to reach out to us with your question. The Ring Video Doorbell (2nd Gen.) does not have the option to store videos locally. With a subscription to the optional Ring Protect Plan, videos will be stored on the Ring cloud for up to 180 days. You will also have the option to download and share videos by following these steps:
From a web browser:
Sign in to your Ring account.
Go to History and select Manage .
Select the videos you want to save.
Select Download.
You may need to re-enter your password.
Videos are time stamped and downloaded to your computer as a .zip file. Once unzipped, each .mp4 file can be opened and viewed individually.
From the Ring app:
Go to the menu.
Select History.
Scroll to the video you want to share, then tap more.
Select Share then download. A pop-up screen will appear.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
A:AnswerHi OldCustomerJustWondering.
Thank you for reaching out to us with your question. If some motions are being missed, you may need to adjust the position of your camera to improve the accuracy of motion detection. Correct positioning can improve accuracy of motion detection, field of view, and wifi signal strength.
Doorbells should be mounted 48 inches (1.22 meters) from the ground for optimal motion detection. The camera on your Ring doorbell has a wide field of view and does not need to be mounted higher or lower to view approaching visitors. If mounted too high or too low, you may encounter inconsistent motion detection or undesired motion events.
You can use a Ring Wedge or Corner Kit to change the angle of your doorbell and improve the view and overall performance of the device. If your home has angled siding, stairs, changes in elevation, or a path leading to the door, you might need to use a Wedge Kit to adjust the vertical angle. If you are installing your doorbell on a corner or adjacent wall, you can use a Corner Kit to adjust the horizontal angle.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Glad2badad.
Thank you for taking the time to ask this question. The Ring Battery Doorbell has a built-in, rechargeable battery. It can also be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz).
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi jjjj.
Thank you for reaching out to us with your question. No, Ring products provide their standard features such as instant alerts, live view, and two-way talk without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerFor the first month you get all the features. After that you have to pay about $10 a month to keep all the features. If you don’t pay the $10 a month it’s still works for answering the doorbell and looking out the camera whenever you want and taking videos, but it doesn’t automatically record the videos and doesn’t save them automatically for you to watch them at your own discretion. nor does it notify you what kind of motion is at the door.
A:AnswerHi Ferd.
Thank you for taking the time to ask this question. The Ring Battery Doorbell is not compatible with a 5GHz wifi connection. The Ring Battery Doorbell requires an 802.11 b/g/n wifi connection at 2.4GHz and a minimum upload speed of 2 Mbps for optimal performance.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Beth.
We appreciate the time you have taken to ask this question. The Ring Solar Charger for Battery Doorbell with the USB-C power connector is compatible with the Ring Battery Doorbell.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
