“I have two ring chimes and neither ring but my phone does ring How do I get them to work?”
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Hi Tom, You'll need to first confirm that that all of your wires are properly plugged in and that you've connected the Chime to your device/Ring App. You'll also want to examine the Chime unit. Is the logo on the front glowing a soft blue? That means the unit is receiving power. Please review the following article for tips: https://bit.ly/2yeS0VH. You can also email me directly for further assistance. Bilan J, Customer Satisfaction Specialist [email protected]
Sorry, there was a problem. Please try again later.Have you linked the chimes to your camera/doorbell?
Sorry, there was a problem. Please try again later.You will need to re-set up by resetting the Chimes to Factory Settings then ensuring to ADD them to your RING account via the APP. After you should be able to enjoy the chimes. They need to be connected to the same Wi-Fi Network as your Ring Doorbell!! Make sure you go here: https://support.ring.com/hc/en-us/sections/360002553792-Chime-and-Chime-Pro
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