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Questions & Answers

$179.99
Page Showing 1-20 of 29 questions
  • QuestionWhat is the camera resolution of the Indoor Cam?

    • Answer The Indoor Cam has a resolution of 1080p.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of battery is used in this doorbell?

    • Answer This doorbell uses a quick release lithium-ion battery pack.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this doorbell have night vision?

    • Answer Yes, the doorbell has color night vision with improved motion detection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is the Indoor Cam powered?

    • Answer The Indoor Cam plugs into any standard power outlet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect this doorbell to my Alexa devices?

    • Answer Yes, you can connect this doorbell with Alexa-enabled devices for announcements and two-way talk.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the benefit of having the Quick Release Battery Pack?

    • Answer The Quick Release Battery Pack allows for quick and effortless charging.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow easy is the installation for the Battery Doorbell Plus?

    • Answer The Battery Doorbell Plus can easily be set up by connecting it to wifi through the Ring app and mounting with the included tools.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this doorbell require a subscription?

    • Answer A Ring Protect subscription is optional but not included.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Ring Essential Security Set include Package Alerts?

    • Answer Package Alerts is an exclusive feature for the Ring Protect subscription, which is sold separately.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo you have to buy a subscription to use

    Asked by M42024.

    • Answer Hi M42024. Thank you for your question. No, the Ring Battery Doorbell and Ring Indoor Cam are both able to work without a subscription. There are many features the Ring Home Plan will add to both of those devices. While subscribed to one of our Ring Home Plans, you will have access to videos of every motion and live view event. Without this service, you will still receive real-time video alerts on your smartphone and have access to the live view feature. If any additional information is needed regarding your Ring Battery Doorbell or Ring Indoor Cam please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionDoes the indoor cam work with just the doorbell? Or is the security hub required?

    Asked by LauraN.

    • Answer Hi LauraN. Thank you for your question. The Ring Indoor Cam does not require the Ring Alarm Base Station for use. It is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionCan the indoor camera be tilted downward after installing

    Asked by Anonymous.

    • Answer Yes

      Answered by LarryT

  • QuestionDo you need a multi subscription for the doorbell and indoor camera? Or will the solo subscription work?

    Asked by Shiloh.

    • Answer Solo

      Answered by LarryT

  • QuestionWhy does the ring battery die very quickly. It takes 2-3 days and the battery dies and we have to keep on charging.

    Asked by Clare.

    • Answer No my batteries hold charge. It’s been installed for over a month and no issues.

      Answered by LarryT

  • QuestionCan the indoor cam stay charged with a ring solar panel?

    Asked by Anonymous.

    • Answer Hi. Thank you for your question today! No, the Ring Indoor Cam cannot be powered by a Ring solar panel. The Ring Indoor Cam is a plug-in only device and it must be powered by plugging it into a wall outlet using the included power adapter and USB cable. It does not have a battery, and therefore cannot be charged or powered by a solar panel. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

      Answered by Ring

  • Questioncan you purchase additional indoor security cameras

    Asked by mish.

    • Answer Yes

      Answered by LarryT

  • QuestionDoes this camera have a ringer for the inside of home

    Asked by Jack.

    • Answer Hi Jack. We appreciate the time you have taken to ask this question. The Ring Battery Doorbell will make an audible sound when someone presses the doorbell button and you will receive a notification on your phone. A Ring Chime allows you to hear notifications anywhere in your home when someone presses your doorbell or motion is detected. It can also be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz). To adjust your chime settings in the Ring app: Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap your device's Settings. Tap Device Settings. Tap In-home Chime Settings. Navigate to In-home Chime Settings in your Ring app. Tap Automatic Chime Detection. Allow the app to detect the in-home chime, then confirm your doorbell is wired to a chime if prompted. Tap Ring my In-home Chime to hear your in-home chime ring when the doorbell is pressed. Follow the in-app instructions and push the button on your Ring doorbell. If it does not ring correctly, select either My chime rang partially or My chime didn’t ring. The Ring app will adjust the device settings automatically and prompt you to test your doorbell again. If the app is unable to detect an in-home chime, it will redirect to the start of the automatic chime detection process. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan this be connected via wire?

    Asked by JanM.

    • Answer Yes it can be hardwired or used on batteries

      Answered by LarryT

  • QuestionCan I hardwire this doorbell

    Asked by Sally.

    • Answer Hi Sally. Thank you for taking the time to ask this question. Yes, the Ring Battery Doorbell Plus can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz). If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan I have two way talk availability without Alexa?

    Asked by BuckeyeVol.

    • Answer Yes

      Answered by LarryT