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Questions & Answers

Page Showing 41-60 of 67 questions
  • QuestionWhere can I find installation instructions

    Asked by Anonymous.

    • Answer Hi. Thank you for your question today! You can view our installation guide library on the Support site to find the step-by-step instructions for your device. At Ring, we are striving to minimize our carbon footprint and do not include printed manuals in the product packaging. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

      Answered by Ring

  • QuestionHow far away can the camera be from the wi-fi source? Would 200-350 feet away be too far?

    Asked by Nett.

    • Answer No

      Answered by SandrusP

  • QuestionIs this a 360 rotating cam? Or just a set angle?

    Asked by Lucky.

    • Answer Angle set

      Answered by ElidaA

  • QuestionCan this camera be installed indoors?

    Asked by Ronnie.

    • Answer Yes, it’s an indoor / outdoor camera

      Answered by Anonymous

  • QuestionDoes it come with the hardwire adapter and wiring? Also does the hardwire adapter plug into a AC outlet?

    Asked by Duped.

    • Answer No it has its own battery which you can remove charge and replace no need for hard wiring.

      Answered by Anonymous

  • QuestionIs this the camera with Dual-band wifi connection @ 2.4GHz, 5.0GHz?

    Asked by Lea.

    • Answer Hi Lea. Thank you for taking the time to ask this question. Yes, the Ring Outdoor Cam Plus is compatible with a 2.4 GHz or 5 GHz wifi connection and requires a minimum upload speed of 3.5 Mbps for optimal performance. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questionare the batteries rechargable

    Asked by meme.

    • Answer Hi meme. Thank you for reaching out to us with your question. Yes, the Ring Outdoor Cam Plus comes with one Ring Rechargeable Battery Pack. To charge the battery, connect the charging cable to the battery's charging port. While charging, your battery displays two colored lights, a solid green and an amber light. Charge the battery until only the green light remains lit. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWhat colors does it come in

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out to us with your question. The Ring Outdoor Cam Plus is available in the colors white and black. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDo you have to have a plan for this to work? Meaning do I have to pay a monthly fee?

    Asked by Anonymous.

    • Answer Yes and no - you have to have a plan if you want the videos to be SAVED for later review. (If you just want to have live video, then no.)

      Answered by JimR

  • QuestionIs WiFi required for this specific Cordless Ring Camera???

    Asked by Pat.

    • Answer Yes. How else is it supposed to work? WIRELESS camera

      Answered by TheePlanB

  • QuestionDoes this camera have lights?

    Asked by Catfish.

    • Answer Yes - for night vision / video purposes. It does NOT have a built in light for like lighting up an area as a security light, if that is what you are asking…

      Answered by JimR

  • Questioncan you view video on a monitor ?

    Asked by rd.

    • Answer Yes, you can view the Ring videos on your smartphone or tablet using the Ring app or on your PC using a browser such as Edge or Chrome by going to Ring.com and signing into your account. You can view up to 4 Live Views at the same time on your PC.

      Answered by EZMcLee

  • QuestionDoes this camera use the same battery as the Ring doorbell?

    Asked by Brian.

    • Answer Yes it does.

      Answered by Fyrcap

  • Questiondoes it have the same plug receiver as the older ones so I can run an adapter cable to an AC source or any non ring standard solar panel that supports the same USB conversion plug?

    Asked by BeBopReviewer.

    • Answer It has a USB-C plug, in my case I removed a small adapter that allowed my solar panel to connect to the old stick up cam and it works perfectly

      Answered by Raul

  • QuestionWhere can i get the charger so i can have my camera plugged in all times

    Asked by Anonymous.

    • Answer Yes you can get solar or plugin to back of cam

      Answered by RobertS

  • QuestionHow long does the battery last?

    Asked by haraf.

    • Answer Depends on the amount of alerts it responds to Mine has been installed for almost two weeks and has only used 21% of battery

      Answered by KennethP

  • Questioncan I connect this to my smart phone?

    Asked by Katzsnag.

    • Answer Hi Katzsnag. Thank you for reaching out to us with your question. Yes, you can view and manage your Ring devices within the Ring app. The Ring app requires iOS 17 (or higher), or Android 9 (or higher). If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWhat type of usb plug does this accept? Can i use the usb-c solar panel to keep it charged?

    Asked by Mrbullred.

    • Answer Hello Mrbullred. Thank you for taking the time to reach out. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. Rest assured, we're here to help! To answer your question, yes. The Ring Outdoor Cam Plus requires utilizes a USB-C port on the back of the device for power or solar options. If any additional information is needed regarding your Ring Floodlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you for being the best part of Ring! Have a wonderful day! Sincerely, Jess from Ring.

      Answered by Ring

  • QuestionIs this waterproof

    Asked by Anagurl.

    • Answer Hi Anagurl. Thank you for reaching out to us with your question. No, the Ring Outdoor Cam Plus is not waterproof. The Ring Outdoor Cam Plus and adapter (if included) can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for under water use and may experience temporary effects from exposure to water. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes this camera use two batteries?

    Asked by Jerry.

    • Answer Hi Jerry. Thank you for taking the time to ask this question. No, the Ring Outdoor Cam Plus can only use one battery at a time. You can purchase an additional battery to easily swap out when the first one drains. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring