Questions & Answers

Q: QuestionWhat is the maximum operating temperature for this camera?

• A:Answer The maximum operating temperature for this camera is 120 degrees fahrenheit.

Q: QuestionWhat is the night vision distance of this camera?

• A:Answer The night vision distance of this camera is 33 feet.

Q: QuestionDoes the camera have two-way audio communication?

• A:Answer Yes, the camera has two-way audio communication.

Q: QuestionDoes this outdoor camera have night vision?

• A:Answer Yes, this outdoor camera has night vision.

Q: QuestionDoes this camera work with Alexa?

• A:Answer Yes, this camera works with Amazon Alexa.

Q: QuestionDoes this camera have motion detection?

• A:Answer Yes, this camera has motion detection.

Q: QuestionDo I need to buy a POE switch ? I know the old one came with a cord but I bought some new ones that did not.

Asked 3 days ago by Peter.

• A:Answer Hi Peter. Thank you for taking the time to ask this question. Yes, the Ring Outdoor Cam Pro PoE requires an existing PoE+ power supply (PoE+ switch or power injector with Ethernet port). If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 1 day ago by Ring

  
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Q: QuestionDoes this camera use ethernet cable to send & receive data directly to switch providing also PoE injection ?

Asked 1 month ago by JayC.

• A:Answer Hi JayC. Thank you for reaching out to us with your question. Yes, the PoE+ Converter Mount is designed to enable Power over Ethernet+ (PoE+) connectivity for your Ring devices, allowing your cameras to receive both power and data through a single Ethernet cable for a more reliable connection compared to Wi-Fi or battery-powered options. The mount does not include an Ethernet cable - you will need to purchase a PoE+ (IEEE 802.3at) power supply (either a PoE+ switch or power injector with Ethernet port) and a CAT5 or higher Ethernet cable separately. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 3 weeks ago by Ring

  
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Q: QuestionDoes it have a siren?

Asked 2 months ago by Sunny.

• A:Answer Hi Sunny. Thank you for your question today! Yes, the Ring Outdoor Cam Pro has a siren. You can control the siren remotely through the Ring app. This feature allows you to alert anyone nearby or deter potential intruders by triggering the loud alarm from wherever you are using your mobile device. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

  Answered 2 months ago by Ring

  
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Q: QuestionCan this camera be hardwired?

Asked 3 months ago by Aldo.

• A:Answer Hi Aldo. Thank you for reaching out to us with your question. Yes, you can convert the Ring Outdoor Cam Pro to hardwired with the Ring Hardwired Kit. Simply install the adapter plate to your junction box, whether it’s on a ceiling or wall, indoors or out. Then tuck any cables into the included mounting adapter for a clean, wire-free look and angle your camera just the way you like it. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 3 months ago by Ring

  
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Q: QuestionCan this camera be used with your solar panel for charging outside?

Asked 5 months ago by Ringreality.

• A:Answer Hi Ringreality. Thank you for reaching out to us with your question. No, the Ring Outdoor Cam Pro cannot connect to a Ring Solar Panel as there is not a battery-powered option. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 5 months ago by Ring

  
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