Questions & Answers

Q: QuestionWhat is the minimum operating temperature for the camera?

• A:Answer The minimum operating temperature for the camera is -5 degrees Fahrenheit.

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Q: QuestionWhat is the maximum distance for the night vision?

• A:Answer The night vision distance is 20 feet.

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Q: QuestionDoes the camera have a built-in microphone for two-way talk?

• A:Answer This camera has a live view and two-way talk feature.

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Q: QuestionHow does the camera provide 360° coverage?

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Starlight

• A:Answer The Pan-Tilt Indoor Security Cam provides 360° coverage with its horizontal pan feature.

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Q: QuestionDoes the camera have a built-in microphone for two-way talk?

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Starlight

• A:Answer This security camera has live view and two-way talk features.

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Q: QuestionWhat are the dimensions of the camera?

• A:Answer The camera has a product depth of 2.5 inches and a product height of 5.75 inches.

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Q: QuestionIs the camera compatible with Amazon Alexa?

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Starlight

• A:Answer This camera is compatible with Amazon Alexa.

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Q: QuestionDoes the camera have a built-in microphone for two-way talk?

• A:Answer This security camera has Live View & Two-Way Talk.

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Q: QuestionWhat type of storage does the camera use?

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Starlight

• A:Answer The camera uses cloud storage.

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Q: QuestionWhat is the maximum distance for the night vision?

• A:Answer The night vision has a maximum distance of 20 feet.

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Q: QuestionWhat is the maximum distance for the night vision?

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - Starlight

• A:Answer The night vision distance is 20 feet.

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Q: QuestionHow does the camera provide 360° coverage?

• A:Answer The Pan-Tilt Indoor Security Cam provides 360° coverage with horizontal pan coverage controllable through the Ring App.

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Q: QuestionIs the camera compatible with other smart home devices?

• A:Answer This security camera is compatible with Amazon Alexa.

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Q: QuestionWhat is the warranty period for the camera?

• A:Answer The manufacturer's warranty for parts and labor is one year limited.

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Q: QuestionIs the 360 camera battery powered???

Asked 1 week ago by Anonymous.

• A:Answer Hi John. Thank you for your question. No, the Ring Pan-Tilt Indoor Cam is not battery powered. It is powered by a wired plug-in cable. This device comes with a 10 ft USB-A to USB-C Power Cable + Power Adapter. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Sincerely, Matthew from Ring.

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  Answered 1 week ago by Ring

  
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Q: QuestionDoes this camera connect with 5 G?

Asked 3 weeks ago by Mel.

• A:Answer Hi Mel. Thank you for taking the time to ask this question. No, the Ring Pan-Tilt Indoor Cam is not compatible with a 5GHz wifi connection. The Ring Pan-Tilt Indoor Cam requires an 802.11 b/g/n wifi connection at 2.4GHz and a minimum upload speed of 2 Mbps for optimal performance. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

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  Answered 3 weeks ago by Ring

  
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Q: QuestionIs there a subscription fee? If so how much?

Asked 1 month ago by confused.

• A:Answer Hi confused. Thank you for taking the time to reach out to us with your question. You do not need to be subscribed to a Ring Home Plan to use the Ring Pan-Tilt Indoor Cam. While subscribed to one of our Ring Home Plans, you will have access to videos of every motion and live view event. Without this service, you will still receive real-time video alerts on your smartphone and have access to the live view feature. The Ring Home Basic Plan includes video recording for one Ring doorbell or home camera. The cost of the Ring Home Basic Plan is $4.99/month or $49.99/year The Ring Home Standard Plan includes Ring's premium video and notification features for all your Ring doorbells and home cameras at one location. This plan also includes all the benefits of Ring Home Basic Plan and costs $10/month or $100/year. Ring Home Premium is Ring's most advanced subscription to cover your Ring home devices at one location. This plan also includes all the benefits of Ring Home Standard plus 24/7 backup internet and local storage for the Ring Alarm Pro. The Ring Home Premium Plan costs $20/month or $200/year. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.

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  Answered 1 month ago by Ring

  
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